10-19-2009 02:44 PM - edited 03-21-2019 01:40 AM
by mistake I deleted the flash memory I reinstalled the IOS in order to install the software package UC520-7.0.3.zip
the problem is when I attempt to upgrade using the Cisco configuration asistant application in the 49 per cent of the ipgrade proccess the installation failded indicating the following error:
Backup of CUE configuration and data failed.
Software upgrade for CUE module failed.
any help will be good
regards
Daniel Rojas
Hewlett-Packard telecom
10-21-2009 05:51 AM
Hi Daniel,
You may have an FTP server running because of which CCA is not able to backup the configuration. Can you capture the complete application log for upgrade?
Thanks,
Saurabh
10-23-2009 01:54 PM
10-23-2009 01:58 PM
Can you open up a command prompt and post the results of a netstat -an?
10-21-2009 06:13 AM
Make sure you meet all these prerequisites and starting point for CCA connection...
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