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Issue with UC520 auto Attendant

jeffreypanda
Level 1
Level 1

I am using a UC520 at a small business.  I need to change the auto attendant 1 to have a new *.wav file for button 3.  This gives a list of employee extensions and 2 people have left and I need to get them out of the list. I have the AA Script set at aa_sbcs_v02.aef, but there are others available in the list.  When I install the new wav file it does not work and I have to change it back to the existing one to make it work again.  I was told I need to change the AA Script to something else to make this change.  Is this true and which of the standard scripts can I use without having to rebuild the auto attendant section?  If thier is an existing solution for this I can be emailed at jjones@integralsg.com

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