Mute Button of CISCO IP Phone is Blinking

[nreyes0011]

Hello,

Can you help me how to close or disable the mute button on the phone because it's in red color and I can't make an outgoing calls.

Thank you!

[Lisandro Quinteros]

Could you please tell me which phone model is? have you try reset it ??

[Glenn Martin]

Moving post to Small Business>Voice>IP Phone Community

[kevyen]

Hello nreyes0011,

Thank you for using the Cisco Small Business forums! My name is Kevin, I am an eContent developer and I am part of the Small Business Support Community. Can you tell me what type of IP phone you are using? Depending on the IP phone you have, it sometimes indicate that your cable was not attached properly. It may also indicate that the phone has no network connectivity so I would check with your cable and make sure everything is plugged in the correct port.

I hope you find this answer useful, and I hope you reply back with any questions or concerns.

Sincerely,

Kevin Yen

Cisco eContent Developer