We are trying to set up programmable soft keys to perform 2 functions on active calls on a SPA-508G. I have the buttons showing up correctly during an active call, but using the PSK just hangs up the phone and disconnects the caller.
Example: Our system uses #3 to transfer the active call to another extension's voicemail. (ie. #3, wait for prompt and dial 2001 to transfer call to 2001's VM). I created a PSK containing the following:
fnc=sd;ext=#3@$PROXY;nme=snd2vm
I have tried wrapping the #3 in '#3' and "#3" to no avail. I have also tried removing the @PROXY since it's not actually dialing an extension, but just sending DTMF.
I cannot figure out what the problem is. I can dial #3 manually during an active call and it works fine, but we want to be able to have this functionality via a PSK.
Thanks,
Sean
