SPA 303 individual paging not auto-answering

[lkung_SAS]

SPA 303s on 7.6.1 using anveo.com as a hosted PBX.

Individual paging does not auto-answer: initiator dials *69 + extension, receiving phone rings but does not auto-answer on the speakerphone. Group paging works properly: initiator dials extension and audio comes over the receiving phones' speakerphone.

Auto Answer Page is set to Yes in Voice > User and Paging Serv is set to Yes in Voice > Phone.  Changing the Paging Code in Voice > Regional has same result.

Any ideas?

[Dan Lukes]

It may be either phone issue or PBX issue. To narrow the cause please catch SIP dialog between target phone and PBX. Catch both dialogs - the successful group paging as well as failing individual paging.

It will allow us to analyze the issue.