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SPA504G and 502G pass locked

AntalVincz
Level 1
Level 1

Hi All,

How to open pass locked, forgot admin pass SPA502G and 504G phones?

I try used the fw updater (spa50x-30x-7-6-1.exe), but don't work, it is also asking for a password.

How to interpret this?

If you are the administrator and forgot the password, you may perform a factory reset by entering ****, option 73738#, and value 1 from a telephone connected to the unit to be upgraded.

Thank you any help!

Tony

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

SPA endpoints are covered in the SMB community.

HTH

java

if this helps, please rate

Ok. 

What is SMB community address?

Thanks I found.

Hover over Directory in the top bar, see low right corner.

HTH

java

if this helps, please rate

Dan Lukes
VIP Alumni
VIP Alumni

Duplicate of SPA502G and 504G