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SPA525G2 Constantly Restarting - Refreshing Voice Component

betmediagroup
Level 1
Level 1

I have a SPA525G2, updated with the latest firmware 7.5.4.  I constantly look over and find my phone rebooting, where all the keys are flashing, and on the screen it displays, "Refreshing Voice Component".  I called support and being I was just outside my 1 year, they would not help me .  They did suggest that it is normally caused by a provisioning issue.  Really would like to get this fixed if anyone has any idea on where to go from here.

1 Reply 1

nseto
Level 6
Level 6

What is the reboot reason in the info page (web UI).  Is it provisioning?

You can also get reboot reason code from the debug log.

Setup info at

https://supportforums.cisco.com/docs/DOC-9862