cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
638
Views
0
Helpful
0
Replies

SPA525G2 Remote Disconnecting from UC540

abutton
Level 1
Level 1

We are having a problem with a SPA525G2 and a UC540.

When the system was first installed, the phone was configured for remote using the Cisco Configuration Assistant. The phone functioned remotely for almost one year, then stopped unexpectedly .

The phone system has seen no changes since it was configured one year ago. We reboot the UC540 and it would reconnect for a span of only minutes before dropping again.

The UC540 is running uc500-advipservicesk9-mz.151-2.T4 .

The logs don't say anything about this specifically, but they do indicate some type of memory issue. Not sure if it is related:

000214: Feb  6 20:29:27.619: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCSIP CCB Pool. No memory available -Process= "Chunk Manager", ipl= 6, pid= 1

000215: Feb  6 20:29:38.407: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCSIP CCB Pool. No memory available -Process= "Chunk Manager", ipl= 6, pid= 1 -Traceback= 0x82C8DCE0z 0x802D5BF4z 0x802BC3F4z

000216: Feb  6 20:29:51.759: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCSIP CCB Pool. No memory available -Process= "Chunk Manager", ipl= 6, pid= 1 -Traceback= 0x82C8DCE0z 0x802D5BF4z 0x802BC3F4z

Any assistance would be appreciated.


0 Replies 0