Is there a way to stop the focus changing to another line/button that starts ringing while you are on a call?
ie:
Im on a call on button one/line one that I'm about to transfer
a second call comes in on button two/line 1
Focus changes to "Answer DND"
have to 'up arrow' to get back to button one in order to transfer it away
I have looked at huntstop max-lines etc but they appear to be related to the number of calls per button rather than keeping the focus on the original line.
I need to keep seperate buttons in order to identify incoming calls that are part of a blast group.
Thansks!