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UC540 hunt-group stop to ring

a.crippa
Level 1
Level 1

Hi all,

I've a UC540 with telephony-service 8.0 and I set some hunt-Group like this:


voice hunt-group 4 parallel
 final 510
 list 214,215,216,217
 timeout 600
 pilot 508
!
!
voice hunt-group 5 parallel
 final 995
 list 201,202,203,204,214,215,216,217
 timeout 60
 pilot 510

the ephone-dn are this (the final 995 trasfer direct to VM):

ephone-dn  23  dual-line
 number 214 no-reg primary
 pickup-group 1
 label 214
  name 214
 allow watch
 huntstop channel
 no huntstop
 hold-alert 300 originator
!
!
ephone-dn  24  dual-line
 number 215 no-reg primary
 pickup-group 1
 label 215
 name 215
 allow watch
 huntstop channel
 no huntstop
 hold-alert 300 originator
!
!
ephone-dn  25  dual-line
 number 216 no-reg primary
 pickup-group 1
 label 216
 name 216
 allow watch
 huntstop channel
 no huntstop
 hold-alert 300 originator
!
!
ephone-dn  26  dual-line
 number 217 no-reg primary
 pickup-group 1
 label 217
 name 217
 allow watch
 huntstop channel
 no huntstop
 hold-alert 300 originator

!

ephone-dn  71
 number 995
 description ** Transfer direct VM **
 call-forward all 999
 

I have two my problem that I don't understand: 

1 - if I call (or transfer) the pilot 508, the huntgroup ring right about for 60 seconds then all phones stop to play sound and show the call only on display (like as DND) on all phones (SPA504)

2 - after about 3 minutes the calls are dropped always so in my case with "timeout 600" (I set so high to test) never the call are forwarded to second hutngroup.

 

Any ideas or suggestions?

 

Thank you very much.

Augusto.

 

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