01-21-2011 09:05 AM - edited 03-21-2019 03:33 AM
Hi
I am having an issue with configuration of hunt groups can the [strike]Borg[/strike] Board help me?
I have a new UC540 and have configured a hunt group with 2 members and associated extensions (2 just now - more to follow) - the users and extensions are in the group. When dialling the primary extension internally, it does not connect - audible busy tones.
There is a soft key on the handset for logging in and out of the hunt group - both phones display this
Hunt group extension = 234
3 phones configured - 302, 230, 240
302 and 240 are in hunt group
All phones can call each other
I used Cisco Config Assistant and Config Wizard to set it up
Here is the config:
ephone-hunt 1 peer
pilot 234
list 302, 240
final 888
timeout 8, 8
no-reg pilot
statistics collect
description Helpdesk
ephone 5
device-security-mode none
mac-address 1CDF.0F4A.9802
ephone-template 16
max-calls-per-button 2
username "user1" password 123456
type 502G
button 1:296
!
!
!
ephone 6
device-security-mode none
mac-address 1CDF.0F4A.980A
ephone-template 16
max-calls-per-button 2
username "user2" password 123456
type 502G
button 1:297
!
!
!
ephone 7
device-security-mode none
mac-address 1CDF.0F4A.9813
ephone-template 16
max-calls-per-button 2
username "user3" password 123456
type 502G
button 1:39
UC_540#sh ephone-hunt
Group 1
type: peer
pilot number: 234, peer-tag 20041
list of numbers:
302, aux-number A234A0000, # peers 1, logout 0, down 0
peer-tag dn-tag rna login/logout up/down
[20040 296 0 login up ]
240, aux-number A234A0001, # peers 1, logout 0, down 0
peer-tag dn-tag rna login/logout up/down
[20042 297 0 login up ]
final number: 888
preference: 0
preference (sec): 7
timeout: 8, 8
description: Helpdesk
hops: 2
next-to-pick: 2
E.164 register: no pilot
auto logout: no
stat collect: yes
callqueue display: continuously
debug: no
Any thoughts please?
Thanks
01-21-2011 11:36 AM
IS 302 and analog line? What type of role is setup for that FXS Port?
Brian
02-02-2011 02:37 AM
Hi
302 is the extension - the pilot number for the group internally is 234
FX0/1/0 and 0/1/1 are set to trunk - they will go to the exisiting BT lines when we swap out the existing kit for the UC540
Cheers
02-02-2011 07:19 AM
I think what brian is asking is the FXS extension (302) operation mode.
Is it User Mode, COmmon Area, or FAX?
02-03-2011 08:04 AM
Hi
This was resolved by using the no ephone-hunt login command
Thanks for assisting
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