04-18-2013 01:05 PM - edited 03-21-2019 07:15 AM
We have some Cisco 303s that we got through Ring Central. I am trying to do a Factory Reset, but I don't know the Admin Password. Same thing if I login to the web interface for the phone. Is there a default I can try?
Patrick
04-18-2013 01:22 PM
I believe that phone has an ivr. Type 4 stars **** to get in, then 73738* and 1 to confirm I think.
If they have turned off IVR Factory reset, you need the admin password.
I'd suggest get with your ring central contact and get the password, or return to your place of purchase.
You can only unlock those through provisioning, or through using the admin password.
the provisioning is probably locked down to one set of ring central servers, so is nigh unto impossible to work around.
There are several supportforums posts saying they can unlock phones, but they lead to broken links, or don't work.
Hope this helps,
Dan
04-18-2013 03:42 PM
Thanks Dan. My assistant heard back from Ring Central and is working on it.
Patrick
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