Voice Systems and Accessories - Small Business

Hello,We are using NexVortex SIP trunk with uc320w.  Everything works fine with the AutoAttendant when we make calls using any 212 (areacode) numbers they have assigned to us.  When we try using the 866 number they assigned to us, the AutoAttendant d...

Are there some headsets what will not pair with the 525G?  I have a Jabra 6430 and when I scan it will find it.

Hi,I manage a lot of UC560 and I have a weird issue. Since I've updated the firmware of SPA504G, when someone receive a call, phone rings really longer than before! I sound like twice than before. I tested the same firmware on different phones: same ...

Hi all,does anybody know if it´s possible to use the unity express system of the UC540 from phones which areregistered to cucm?Do I have to think about special configurations? The UC540 will be connected as a H323 gateway for outgoing calls.Thanks in...

Hello!I'm trying to setup a Cisco SPA122 to work with a voip.ms account. The only instructions I can find from voip.ms are for the SPA112, not the SPA122 (http://wiki.voip.ms/article/Cisco_SPA112). Using these instructions, I can configure my SPA122 ...

There is no user manual or install guide for the POES5 even though the Data Sheet says one exists.What I want to know is how the POE5S negotiates with the switch for power.  I will be using this device with SPA 303 phones that draw less than 5 watts....

Hi, Everytime the UC560 installed in my network is restarted, the IP phones fails to make external phone calls. All phones and directory are registred and can make calls between the local directories. When someone tries to make an external call, the ...

The front receptionist has a 7965G phone and requested a wireless headset so she could move around and still be able to tap on the side of the headset to answer incoming calls. I purchased the CS510 (headset) with the APC-41 (hook switch) cable. I fo...

I have looked at the data sheet and the software compatibility matrix for the BE3000, and I do not see the 7931G listed as one of the compatible phones. We have deployed over 80 7931G phones during the last 5 years, and we have customers who are stil...

Hi, uc540 + 4port fxo card, 8.6.1.  I have three different companies on a uc540..   ext 200-219 is one company (A), 220-239 is company B, and 240-259 is company C.Company A owns POTS lines 1-3,   Company B owns POTS lines 4-6, Company C owns POTS lin...

We're having major issues with our UC520 dropping calls, usually when the call is transferred for the call queue.  Could someone please recommend the logs I should run to find out the reason.Thanks

I'm sending a dial string to my SPA8800 FXO (Line 1) by chaning the contact name to the phone number to be dialed like this:<phone number>@<spa8800 gateway ip address>:<specific port for line 1>I need to have the SPA8800 dial a user entered pause in ...

I am trying to install CUC 8.x, I can't find the bootable media / image or a ovf template. In the "Cisco Unity Connection 8.x BE PAK" it only has the PAK file / License and the License and Warranty cd. Where and how do I get the ovf template for the ...

Is there any sort of matrix or detailed description of what exactly each Jabber client app can do, based on the device/OS.  For example, using Jabber in iPad and using UCM in the BE6K, can I make a video call to another endpoint?  Same with iphone, A...