Hi experts out there,
I work in a samll office with 3 CISCO SPA504G handsets (IP phones). My boss needs my help to retrieve an answered call record on his SPA504G Phone's CallHistory. However this call took place 6 months ago. The 'AnsweredCalls' in CallHistory on the phone shows only about last 60 items.
Is there a way I can retreive an answered call (that long ago??) in the phone's call history? Btw, our TeleComm service provider is Telstra. I have already contacted them for this. They told me that there is no-way they can retrieve a call that called us even if we request it (as it breaches other people's privacy) only the number we dialed from our phone/landline.
Your help will be highly appriciated! Thank you for your time in advance.
