Anyconnect error // Unable to get user logon counts
I have an issue with connecting to my ASA using Anyconnect from a Winwows 2003 R2 SP2.
User is connected with RDS on this machine and try to connect to the ASA with Anyconnect, but he gets the following error message :
Feb 28 13:39:57 Berlin: %ASA-svc-5-722010: Group <Mycustomer_GroupPolicy> User <myuser> IP <AA.BB.CC.DD> SVC Message: 16/ERROR: Unable to get user logon counts for profile setting compliance verification..
I've created a client profile to allow connection from RDS :
Windows VPN Establishment > "AllowRemoteUsers” in the xml file, applied to the groupPolicy.
This works great on another machine, windows server 2008.
This VPN profile works frine from anywhere else and have the standard configuration.
So i Guess this is not a misconfig on the ASA but maybe an issue with the environment. User is using a terminal.
Anyone by chance could send me some troubleshooting guidelines ?
Thanks a lot for your help.
group-policy Customer_GroupPolicy internal
group-policy Customer_GroupPolicy attributes
dns-server value XXXXXX YYYY
split-tunnel-network-list value Customer_Split
default-domain value tatabisous.local
address-pools value Customer-Pool
anyconnect profiles value AllowAnyconnectRDP type user
customization value Clients_Customization
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