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A few of our Windows XP VPN 4.8 clients being dropped by Cisco 3005

antara-it
Level 1
Level 1

We have a few Windows XP users, with the most current VPN 4.8 client that are experiencing drops from our VPN 3005 Concentrator (running the latest firmware). The 3005 is set for a 1 hour timeout disconnect but these users are experiencing drops much sooner than 1 hour.

Any ideas what could be causing this? The problem is obviously client side, but I'm not sure what to look for in the client side logs to give me a clue as to why the disconnect is happening.

1 Reply 1

noran01
Level 3
Level 3

We had the same problem here and actually have a TAC issue open. Supposedly there is a bug in the 4.8 line and they are advising our windows users to upgrade to 5.0