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anyconnect 3.1 error or incompatibility

Junior Mateus
Level 1
Level 1

Hi everybody,

i try since 2 weeks to fix this problem with client "cisco anyconnet secure mobility 3.1.xx

just for mention that i have an asa version 8.4, and i have try almost all the annyconnect version 3.1..xx

I receive this message and i unable to connect to the gateway (ASA) :

"the service provider in your current location is restricting access to the internet....

i check the event viewer of my windows 8 and i have this "

Function: ConnectMgr::run

File: .\ConnectMgr.cpp

Line: 683

Invoked Function: ConnectMgr::initiateConnect

Return Code: -29622263 (0xFE3C0009)

Description: CONNECTMGR_ERROR_UNEXPECTED

Please i want to know, where come from the problem is it the windows 8 or 7 are not compatible with cisco anyconnect 3.1 ?

or X64 bit ? or is the application or the configuration on ASA the problem ?

Can i have some step to fix this ?

2 Replies 2

Jatin Katyal
Cisco Employee
Cisco Employee

If AnyConnect detects the presence of a captive portal then you may see this pop-up.

I see an enhancement as well.

CSCud97386    Implement AnyConnect knob to disable captive portal detection

Jatin Katyal
- Do rate helpful posts -

~Jatin

Thank you Jatin, i already create the ACL with Ip http access XXX, and seem working fine, now, but i´ll continue testing

Now , i try to desable the captive Portal, do you know how can i do that ?