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AnyConnect crashes Mac 10.11.3 El Capitan on successful connection

smoujami1
Level 1
Level 1

Any Connect: 4.2.00096

Mac: 10.11.3

Upon successful connection, the entire mac immediately crashes. This started happening after an update to the client and has been crashing since then. On restart, the vpn is able to connect. The issue happens again is vpn is disconnected and a new connect action is attempted. This is happening with 2 different client infrastructures (2 separate domains with different configs). 

Any hints?

1 Reply 1

smoujami1
Level 1
Level 1

Crash Report:

Wed Apr 6 14:41:10 2016

*** Panic Report ***
panic(cpu 6 caller 0xffffff80191d255a): Kernel trap at 0xffffff80193a0ac0, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00000000a32a8c70, CR3: 0x00000000069f7038, CR4: 0x00000000001627e0
RAX: 0x0000000000000001, RBX: 0xffffff9206ffbd28, RCX: 0xffffff9206ffbda0, RDX: 0xffffff9206ffbda4
RSP: 0xffffff9206ffbbd0, RBP: 0xffffff9206ffbcf0, RSI: 0xffffff9206ffbd28, RDI: 0xffffff804509cbb8
R8: 0xffffff9206ffbd9c, R9: 0xffffff9206ffbd90, R10: 0xffffff9206ffbd28, R11: 0xc4ceb9fe1a85ec53
R12: 0x7d69ab9b959a004c, R13: 0x9a001101b0114ab8, R14: 0xffffff803bd60c28, R15: 0x0000000000000000
RFL: 0x0000000000010286, RIP: 0xffffff80193a0ac0, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000a32a8c70, Error code: 0x0000000000000000, Fault CPU: 0x6, PL: 0

Backtrace (CPU 6), Frame : Return Address
0xffffff81f9445df0 : 0xffffff80190df792
0xffffff81f9445e70 : 0xffffff80191d255a
0xffffff81f9446050 : 0xffffff80191f0233
0xffffff81f9446070 : 0xffffff80193a0ac0
0xffffff9206ffbcf0 : 0xffffff801939d28a
0xffffff9206ffbe20 : 0xffffff801941c7fe
0xffffff9206ffbe40 : 0xffffff80195ef80c
0xffffff9206ffbe80 : 0xffffff8019600166
0xffffff9206ffbf60 : 0xffffff801962a3b0
0xffffff9206ffbfb0 : 0xffffff80191f0728

BSD process name corresponding to current thread: vpnagentd

Mac OS version:
15D21

Kernel version:
Darwin Kernel Version 15.3.0: Thu Dec 10 18:40:58 PST 2015; root:xnu-3248.30.4~1/RELEASE_X86_64
Kernel UUID: DECC9F02-27D7-31F0-9599-A9EF2873902C
Kernel slide: 0x0000000018e00000
Kernel text base: 0xffffff8019000000
__HIB text base: 0xffffff8018f00000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

System uptime in nanoseconds: 7555372340602
last loaded kext at 1046120288647: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f9c126000, size 409600)
last unloaded kext at 5993408469234: com.apple.driver.AppleHIDTransport 5 (addr 0xffffff7f9b780000, size 98304)
loaded kexts:
com.sophos.kext.sav 9.4.52
org.virtualbox.kext.VBoxNetAdp 5.0.6
com.sophos.nke.swi 9.4.52
org.virtualbox.kext.VBoxNetFlt 5.0.6
org.virtualbox.kext.VBoxUSB 5.0.6
com.nvidia.CUDA 1.1.0
org.virtualbox.kext.VBoxDrv 5.0.6
com.Cycling74.driver.Soundflower 2
com.sophos.driver.devctrl 9.4.52
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.20.22
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.3f4
com.apple.GeForce 10.0.8
com.apple.driver.AppleHDA 272.51.3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.1.2
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleCameraInterface 5.41.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleIntelFramebufferAzul 10.1.2
com.apple.driver.AppleMuxControl 3.12.6
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AirPort.Brcm4360 1020.17.1a1
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.iokit.IOUSBUserClient 900.4.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.driver.NVDAGK100Hal 10.0.8
com.apple.nvidia.driver.NVDAResman 10.0.8
com.apple.driver.DspFuncLib 272.51.3
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 108.0.1
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.iokit.IOBluetoothFamily 4.4.3f4
com.apple.driver.AppleHDAController 272.51.3
com.apple.iokit.IOHDAFamily 272.51.3
com.apple.iokit.IOAudioFamily 204.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.AppleGraphicsDeviceControl 3.12.6
com.apple.iokit.IOAcceleratorFamily2 205.1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.12.6
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.AppleUSBMultitouch 250.5
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.CoreStorage 517.20.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 5.1.0
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.2
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
Model: MacBookPro11,3, BootROM MBP112.0138.B16, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)
Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1