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Anyconnect Dropping Session through RDP

John Meyer
Level 1
Level 1

Hello all.

We use AnyConnect for VPN connectivity for remote users.  I have a remote developer that is having a problem where when he remotes into his dev server (which I have access to for troubleshooting) and then tries to connect to our network it will initially load fine but then display the error:

"The VPN connection was started by a remote desktop user whose remote console has been disconnected.  It is presumed the VPN routing configuration is responsible for the remote console disconnect.  The VPN connection has been disconnected to allow the remote console to connect again.  A remote desktop user must wait 90 seconds after VPN establishment before disconnecting the remote console to avoid this condition."

The funny thing is, the user session to the server is not actually disconnected.  I can start it, everything works fine for about 30-60 seconds and then the VPN disconnects.  I understand the point of the failsafe in case split tunneling is not enabled, but I presume that AnyConnect is a bit confused and is thinking that I am disconnecting when I am not at all.

The machine is running Win Server 2008 R2.  I took a look through

C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile\AnyConnectProfile.xsd but did not see anything related to disabling this check or adjusting the 90 second timer.

Any ideas?

John

1 Reply 1

Jan Rolny
Level 3
Level 3

Hi John,

usually AnyConnect profile is pushed from ASA to client by default. So if you manually edit profile.xsd it will be rewrited by default profile from ASA if some profile is not configured on ASA box..

I would check VPN configuration for this. Could you post ASA config?

Regards,

Jan