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Anyconnect Error: unable to process response from error

dradhika
Cisco Employee
Cisco Employee

Hi,

  I could not connect from an anyconnect stand alone client to asa.

  Client shows "Unable to process response from x.x.x.x" error message

  ASA debug webvpn anyconnect doesn't show any debug information.

  However debug http shows below

  EVET-5580-022(config)# HTTP: processing handoff to legacy admin server [/]
HTTP: session verified =  [0]
HTTP: processing GET URL '/' from host mymachineip
HTTP: redirecting to: /admin/public/index.html
HTTP: session verified =  [0]
HTTP: processing GET URL '/admin/public/index.html' from host mymachineip

HTTP: authentication not required
HTTP: file not found: public/index.html

I am using 2.5.0217 client . Also attached the tunnel and group-policy configurations.

Can someone let me know what is the issue?

Thanks,

Radhika

1 Accepted Solution

Accepted Solutions

Nicolas Fournier
Cisco Employee
Cisco Employee

Hi Rahika,

Those URL we see in the debugs are related to ASDM.

I see that you have setup WebVPN on port 600. Are you sure that you are putting the correct port on the client when you try to connect?

The URL you put in the Anyconnect client should look something like this:

X.X.X.X:600

If it stil doesn't work or if you were already doing it, let me know and I'll have a deeper look at your config.

Regards,

Nicolas

View solution in original post

2 Replies 2

Nicolas Fournier
Cisco Employee
Cisco Employee

Hi Rahika,

Those URL we see in the debugs are related to ASDM.

I see that you have setup WebVPN on port 600. Are you sure that you are putting the correct port on the client when you try to connect?

The URL you put in the Anyconnect client should look something like this:

X.X.X.X:600

If it stil doesn't work or if you were already doing it, let me know and I'll have a deeper look at your config.

Regards,

Nicolas

Hi Nicolas,

  Yes I was not putting the port number in anyconnect client. Also in the xml the ip address was not proper.

  I changed both of them and it works fine now

Thanks for the solution,

Radhika