Hi All,   Just for your information, the issue you had was due to CSCus70116 and this is why your issue got solved after upgrade to 5.5.5.   Regards, Nicolas ... View more

Hi,   Do you get this alarm from the WAAS devices themselves or is it generated by your NMS station that is monitoring the accelerator? It is expected to have high disk usage on the WAAS since it uses all of the space he can get to store the DRE and CIFS caches. There are mechanisms (Cache eviction for instance) that do prevent the disk from getting completely full so if you are getting this alarm from your NMS station, it can be safely avoided.   Regards, Nicolas   ... View more

Hi,   If that is the case, can you take a sniffer of the traffic exchanged between the accelerator and the CM when you try to register. To do so, open two sessions to the 294. On the first one start a capture:   > tethereal -s 1600 -w Register.pcap -f "host 10.75.36.4"   On the second one, try to register with the CMS enable. Once the process has finished, stop the capture (CTRL+C) and retrieve the file from the WAE hard drive.   Regards, Nicolas         ... View more

Hi,   Can you also make sure that the 294 can reach the CM through TCP port 443? To verify, you can telnet from the WAE:   > telnet <CM-IP> 443   Nicolas ... View more

Hi Edward,   Looking at the output attached, the hard drive of your 594 is simply dead. You'll first need to replace it and then you'll have to install the hard drive part of the software again (Through the "copy <X> install" or using the recovery CD).   Regards, Nicolas   ... View more

Hi Steven,   The procedure to reset an edge to factory default is to press the reset button for 5 seconds. If it doesn't work, you might need to re-image the device using the following procedure: http://www.cisco.com/c/en/us/td/docs/switches/lan/cisco_edge_300/software/release/1_4/configuration/guide/ce300cg_book/Trouble.html   Regards, Nicolas   ... View more

Hi Mark,   It is difficult to see the exact reason for this message without the analysis of a full sysreport but what I can tell you is that this is related to the WAAS internal processes and that it shouldn't have any impact on the traffic that you are optimizing. If you really want to get to the bottom of this, I would advise you to open a TAC case and attach a sysreport to it.   Regards, Nicolas   ... View more

Hi Tammy,   You can do it by using the WAAS recovery CD. Just boot the 674 with the CD inserted and select option 2. This will reformat the flash. More info: http://www.cisco.com/c/en/us/td/docs/app_ntwk_services/waas/wae/troubleshooting/recoverycd/guide/17088rcd.html   Regards, Nicolas   ... View more

Hi Ady,   I don't think that this issue is related in any ways to WAAS  (No serial interfaces here) so maybe you'll have more chances if you post your question on the correct forum ;)   Regards, Nicolas ... View more

Hi Joe,   Which version are you running on your ASA? The xml was meant to work with 8.0 I believe so if you are running a later version, they might have changed the code and it might indeed not work. I'm not supporting security technologies anymore so I cannot help with the new version but you might want to open a TAC case so an engineer can have a look and maybe provide an updated version of the apcf.   Regards. Nicolas   ... View more