Hi,
A colleague is attempting to install AnyConnect 4.3 on a number of Win 10 Surface devices.
Install fails on them with the same error in setupapi.dev.log:
Looks like this is the important parts of the log file:
ndv: {Core Device Install - exit(0x00000000)} 15:34:22.963
ndv: Waiting for device post-install to complete. 15:34:22.963
!!! ndv: Timed out waiting for device post-install to complete. 15:38:22.960
ump: {Plug and Play Service: Device Install exit(000005b4)}
!!! ndv: Device install failed for device.
!!! ndv: Error 1460: This operation returned because the timeout period expired.
and...
ndv: {Update Device Driver - exit(000005b4)}
!!! ndv: Failed to install device instance 'ROOT\NET\0000'. Error = 0x000005b4
<<< Section end 2017/10/04 15:38:23.647
<<< [Exit status: FAILURE(0x000005b4)]
Any pointers on what this is and how to resolve???
Many Thanks.
Anthony.