AnyConnect Message

[routercpu]

I have AnyConnect access configured on our ASA and one of my users is getting the following message.  How do I prevent this message from appearing?  Is it a setting in the profile?

[ageralde]

Hi routercpu,

You may want to check your VPN configuration. AnyConnect detected a remote console disconnect within 90 seconds of the establishment of a VPN session. AnyConnect terminated the session because it detected an interruption of the remote console session, indicating the necessity of restoring the local IP forwarding table to permit the re-establishment of the remote console session. By the way, do you have an active Smartnet contract in your ASA device? Feel free to message me for further assistance.

Thanks,

Angela (ageralde@cisco.com)