AnyConnect Mobility client in OS X gives Web Security warning "Service is unavailable". How do I correct this?

[jwalker2u]

I'm running OS X 10.10 (Yosemite) and added AnyConnect Mobility client. The connection works (I can use RDC to access my remote workstation) but I get a big red X in the menu icon and there is a larger status window showing AnyConnect with green check mark and Web Security with red X with message "Service is unavailable". How do I fix this so I get the AnyConnect menu icon with a lock displayed?

[Florin Barhala]

I suspect you installed more than the VPN client on your system. Can you check the software logs, it should give us more info about it.

[adam.black801]

I'm also using OSX 10.10 and I recently started getting this same error. When you say "check the software logs" do you mean the AnyConnect logs? Where can those be found? 

[Florin Barhala]

On Windows client it's all in Message History, see the attachment.

[dquander1]

I have the same problem.  After upgrading to El Capitan, I started getting the "Web Security: Service unavailable" error with the red circle and white X.  Under the message history for Web Security, it just says "Service unavailable", could it be a VPN certification issue?