cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3354
Views
0
Helpful
3
Replies

Anyconnect on Mac gives red X

zeevg
Beginner
Beginner

Our firm recently deployed Anyconnect on Mac, but we are getting a big red X on the icon, and a warning that "umbrella is inactive, profile is missing."

 

Admin told me we do not use Umbrella, so is there any way to remove this warning or disable the umbrella function?

 

Screen Shot 2020-11-06 at 10.19.50 AM.png

Screen Shot 2020-11-10 at 11.26.00 AM.png

 

3 Replies 3

Mike.Cifelli
VIP Advisor VIP Advisor
VIP Advisor

Admin told me we do not use Umbrella, so is there any way to remove this warning or disable the umbrella function?

-The umbrella module is an independent AnyConnect module that gets installed on top of the AC secure mobility client.  If it is not being used you should be able to simply uninstall it.  Without further detail, is it possible that it is configured to get deployed via ASA or ISE via webdeploy?  If so, the admin should have the ability to change that. HTH!

How should that work? We get the package pushed via uem and d cannot see, how to disable this.

aaragonb
Cisco Employee
Cisco Employee

You can uninstall the Umbrella Roaming module as a regular program uninstallation procedure:

  1. Locate the app in the Finder. ...
  2. Drag the app to the Trash, or select the app and choose File > Move to Trash.
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers