01-14-2014 06:43 PM - edited 02-21-2020 07:26 PM
01-15-2014 07:21 PM
Your best bet is to install a properly trusted certificate on the head-end, this way there will be no invalid certificate dialogs to deal with.
01-18-2014 08:54 AM
This has nothing to do with the vpn server, and everything to do with the client. I get exactly the same behavior when connecting to various corporate VPNs that I have access to, all of which have valid and trusted certificates.
My certificate may not be from a trusted source, but it is NOT empty. There is something wrong with the client, as other people are able to connect fine.
01-18-2014 09:56 PM
Then uninstall the client completely and reinstall it.
Sent from Cisco Technical Support iPad App
01-19-2014 12:00 PM
Please email us if you still need assistance (ac-mobile-feedback@cisco.com)
06-11-2014 12:42 PM
I have the same problem. Is working good on client AnyConnect MAC OS, Android, Iphone and Windows XP , but on Win7 don´t work. Do you have the fix for this issue?. I installed the ASA certified on Windows but the answer is the same: Warning: The following Certificate received from the Server could not be verified.
Win7, 64, AnyConnect 3.011042, ASA 5550, 8.4(7).
appreciate any help....
01-19-2014 04:28 AM
Just be careful about posting DART-Bundles. I examined that once and it turned out it had for example a complete list of all SSIDs and BSSIDs of hotel and customer's WLANs which I connected to in the last four (!!!) months, giving a detailed roaming profile. Also timestamps when I opened the lid of my notebook, traces and logs of other softwareinstallers and several sensitive details about my operating system. This is not what I would post in public and I would even hesitate to give that to Cisco support. Especially in these times...
I haven't examined the DART-Bundle of Windows so far but at least the OS X DART collects all sort of information which is completely irrelevant to Anyconnect issues and (funny enough) doesn't contain Anyconnect debug information.
06-11-2014 01:08 PM
The version you are using is approximately 1.5 years old and there have been a few dozen patch releases in between. Before doing any further troubleshooting, please try to upgrade to 3.1.05160 (the current release) and re-test. Once you have done that, if it is still failing, please generate a Diagnostics bundle and send it to ac-mobile-feedback@cisco.com so that we can investigate (or open up a TAC case for formal support).
06-11-2014 03:33 PM
Thank you for your answer. I changed the AnyConnection version to 3.1.05160 (the last version on client VPN and ASA image) and I try again but it is still failing. The app send me the next message:
"Connection Attempt failed. Please try again"
I will send you the DART Bundle file to ac-mobile-feedback@cisco.com. I'll wait for your help.
Thank you again.
06-11-2014 05:29 PM
PSD, thank you for your valuable help. The problem was on ASA device, with a misconfigured encryption algorithms like you said . I had to configure on ASA device this command line: "ssl encryption aes256-sha1 aes128-sha1 3des-sha1 des-sha1" and it worked. Thank you.
Hugo D.
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