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Anyconnect session does not timeout on client machine restart

dhaval.j.vyas
Level 1
Level 1

Hi,

We are having a client who uses Cisco Anyconnect 3.0.08057.

"Always ON" and "Auto Reconnect" features have been enabled under client profile.

Each AnyConnect VPN user will be given 1 single IP address. This IP address wont change and will be the same everytime for the specified user.

Once, the client connects to Anyconnect VPN, everything is working as expected and there are no issues found. Even after loss of internet connection, the anyconnect client connects without prompting for authentication (as soon as the internet connection is restored). Things are pretty seemless.

Now, if the Anyconnect VPN is in connected state and the user restarts his machine, on resuming back and after connecting to internet, it is seen that there is a prompt for authentication and secondly after entering the credentials, connection doesnt go through and below error messages are flashed.

1a.JPG

1b.JPG

After troubleshooting it was found that in such case, if the VPN session is terminated manually from ASA, client is again able to re-athenticate and connection is fine.

We also observed that if we do not clear the VPN session manually from ASA and wait for auto timeout, the VPN connection again works perfectly fine until next restart.

Kindly assist in solving this

Best Regards,

Dhaval

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