11-10-2017 12:32 AM
Dear All,
I am trying to uninstall anyconnect from my system for the upgrade to latest version. But it is failing,
I tried the below
I can install the new version for anyconnect, except for the posture module. When I try to install the posture agent, I get a warning for the previously installed version of Any connect is required
Any help is appreciated
Regards
Nikhil
Solved! Go to Solution.
11-13-2017 07:58 PM
Hi Paul,
Thanks for the reply
I tried direct upgrade on one of the systems & I got an error message. I found in some forums that I have to remove the Determenstic Network details in the Registry. I removed the 4.1 version & then I removed the registry values then only I could install the 4.4 agent
Regards
Nikhil
11-10-2017 01:11 AM
Forgot to mention, I tried using ccleaner was well
11-13-2017 06:59 AM
any answers on this issue
11-13-2017 06:45 PM
Hello Nikhil,
You typically do not need to uninstall to upgrade AnyConnect. If you are upgrading from the ASA or ISE the upgrade should be fairly seamless.
questions
1.) What version were you uninstalling?
2.) What version were you upgrading/ to ?
3.) Posture module ? ISE System Scan or ASA Posture ?
4.) If you look at Control Panel\Programs\Programs and Features what AnyConnect components remain?
5.) If you still have the installer for the old version that matches the posture module that will not uninstall/upgrade. Try reinstalling the old version then use Windows Add/Remove Programs to remove the Core VPN module which should remove all the other dependent modules.
Best regards,
Paul
AC TME
11-13-2017 07:58 PM
Hi Paul,
Thanks for the reply
I tried direct upgrade on one of the systems & I got an error message. I found in some forums that I have to remove the Determenstic Network details in the Registry. I removed the 4.1 version & then I removed the registry values then only I could install the 4.4 agent
Regards
Nikhil
11-25-2021 07:07 PM
Here are the methods to uninstall Cisco AnyConnect modules https://www.cisco.com/c/en/us/support/docs/security/anyconnect-secure-mobility-client/217585-methods-to-uninstall-anyconnect-modules.html
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