AnyConnect VPN takes more time to Connect [ around :2 minutes]

[VinothkumarRajendran29612]

10:56:26 AM User credentials entered.
10:56:48 AM Establishing VPN session...
10:56:48 AM The AnyConnect Downloader is performing update checks...
10:56:48 AM Checking for profile updates...
10:56:50 AM Downloading AnyConnect VPN Profile - 100%
10:56:50 AM Checking for product updates...
10:56:50 AM Checking for customization updates...
10:56:50 AM Performing any required updates...
10:56:50 AM The AnyConnect Downloader updates have been completed.
10:56:50 AM Establishing VPN - Initiating connection...
10:56:50 AM Establishing VPN session...
10:58:31 AM Establishing VPN - Examining system...
10:58:31 AM Establishing VPN - Activating VPN adapter...
10:58:33 AM Establishing VPN - Configuring system...
10:58:34 AM Establishing VPN...
10:58:35 AM Connected to vpn-eu-b.XXXX.com.

ASA version: 9.12(4)4

In my organization there are other couples for Anyconnect ASA, if I try to connect with other regions within 30 seconds I can able to connect.

Need you to help on this ????

[Mohammed al Baqari]

Hi,

Check the CPU and memory of your VPN gateway as the problem seems local to
it. Also, check the latency and packet drops from the client to the vpn
gateway.

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[VinothkumarRajendran29612]

Thank for the reply
hostname # show cpu
CPU utilization for 5 seconds = 0%; 1 minute: 0%; 5 minutes: 0%
From client PC to ASA gateway:
Minimum = 180ms, Maximum = 184ms, Average = 182ms

From ASA to Radius server:

round-trip min/avg/max = 30/34/40 ms

In the same region we have two ASA box one for production and another for testing: currently am facing issue with testing one.

[Mohammed al Baqari]

Check the health status of the radius server. Also, debug radius
authentication on ASA to see the time delay for authentication request and
response.

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