AS5350 Modems Don't Answer

[MARK GRABER]

I must be missing something. I have an AS5350 with a T1 (not PRI) attached. The line rings, but the modems never pick up. I think I've configured the controller T1, group-async and modem lines properly, but obviously something is wrong. What have I left out?

Thanks

[Georg Pauwen]

Hello,

can you post your configuration ?

You also might want to check this document:

Configuring an AS5350/AS5400 for Incoming Async and ISDN Calls

http://www.cisco.com/en/US/partner/products/hw/univgate/ps505/products_configuration_example09186a0080094a49.shtml

Regards,

GP

[MARK GRABER]

I may be able to post portions of the configuration, but I can't post everything. I have gone over that document several times. The problem with most of the online documentation is that it expects a PRI to be used, even for analog calls, when I have a T1. The T1 examples are mostly for voice only, not modem calls.

Let me know what you need to see I'll try to get permission to post it.

[mciarfello]

Here is the config Mgraber is referring to. Please find it attached.

[zahmed]

Your config looks all fine. Please capture the following debugs to further troubleshoot this problem:

debug modem

debug csm modem

debug ppp nego

Thanx and Regards,

~Zulfiqar

[mciarfello]

No output when trying to call in.

And we are sure we are calling into the right number because if we take the controller down, we get a busy.

Is there a different config for dialin?

Thanks