05-14-2012 12:45 PM
We recently upgraded our 5505s to 8.2(5) 26 and noticed that each will crash after a cerntain amount of time. Some crash every 30 minutes other will crash every 4 to 8 hrs. The only difference would be the user's home ISP and/or home router, if they have one. They are configured with a dynamic dhcp IP address for the outside interface and the crash files starts with the following:
Thread Name: DHCP Client
Page fault: Address not mapped
vector 0x0000000e
edi 0xc768f37c
esi 0xca3d9518
ebp 0xc97548e8
esp 0xc97546b0
ebx 0x00000bcf
edx 0xca3d9518
ecx 0x00000bcf
eax 0x00000000
error code 0x00000004
eip 0x0876ec72
cs 0x00000073
eflags 0x00013246
CR2 0x0000008c
Cisco Adaptive Security Appliance Software Version 8.2(5)26
Compiled on Fri 02-Mar-12 14:04 by builders
Hardware: ASA5505
Crashinfo collected on 15:23:43.335 EDT Mon May 14 2012
When we downgrade back to 8.2(5) 13 the problem goes away. Is anyone aware of known bugs for this version? I haven't been able to find anything yet. Also we do have one 5505 that does not have this issues. The only thing that may be different is that it was never at 8.2(5) 13. We had downgrade it from a 8.3 version.
05-14-2012 05:35 PM
If 8.2(5) 13 works well for you why upgrade? It seems that you are running into a bug so I'd stay away from the code where you see this behavior.
Is there something about the 8.2(5)13 code that doesn't suit your needs and therefore need to upgrade?
Kind Regards,
Kevin
**Please remember to rate helpful posts as well as mark the question as 'answered' once your issue is resolved. This will help others to find your solution faster.
05-15-2012 05:29 AM
That would seem like the easy answer, but I'm being directed to upgrade do to security issues with 8.2(5) 13. If I can clearly note a bug, I'll be better able to get a waiver for not upgradeing.
Thanks
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide