ASA: Smart Tunnel and proxy problem

[varazir42]

Hello

I are having problem that some of my external users that has a proxy setup on theres end can't use the smart tunnel.

They get proxy warning when they click on a bookmark.

If I skipp using Smart tunnel the user can't start the citrix app, get corrupted ica file.

Is it a common problem if so is there a soultion ?

KR

Daniel

[npokhriy]

Hi Daniel,

"Smart tunnel supports only proxies placed between computers running Microsoft Windows and the security appliance. Smart tunnel uses the Internet Explorer configuration (that is, the one intended for system-wide use in Windows). If the remote computer requires a proxy server to reach the ASA,

the URL of the terminating end of the connection must be in the list of URLs excluded from proxy services

. If the proxy configuration specifies that traffic destined for the ASA goes through a proxy, all smart tunnel traffic goes through the proxy."

You can get more information from following link:-

http://www.cisco.com/en/US/docs/security/asa/asa84/configuration/guide/vpn_clientless_ssl.html#wp1321610

HTH!!

Regards,

Naresh