Cannot connect to RV110w VPN error 619

[kbuckley2]

Hello,

I'm having problems logging into my RV110w using either quickvpn or a windows pptp client connection....

I've been following the guide here but I just can't connect....I can connect via remote management however....

https://supportforums.cisco.com/document/124251/remote-vpn-tunnel

So  :

IPSec, PPTP and L2Tp enabled.

RV110w firewall enabled

Block WAN Request enabled

Remote Management enabled - port 443

MPEE Encryption Enabled

Netbios over VPN Enabled

2 Clients created one for quickvpn and one for pptp.

Win 7 firewall enabled at remote end with rull to allow inbound ICMP Echo.

Exported Certificate and copied to the quickvpn install folder.

Disabled all other network adapters

QuickVPN tries to connect then shows a message listing possible reasons for a failed connection....

The quickvpn log shows:

2015/02/01 12:14:58 [STATUS]OS Version: Windows 7
2015/02/01 12:14:58 [STATUS]Windows Firewall Domain Profile Settings: ON
2015/02/01 12:14:58 [STATUS]Windows Firewall Private Profile Settings: ON
2015/02/01 12:14:58 [STATUS]Windows Firewall Private Profile Settings: ON
2015/02/01 12:14:58 [STATUS]One network interface detected with IP address 192.168.1.79
2015/02/01 12:14:58 [STATUS]Connecting...
2015/02/01 12:14:58 [DEBUG]Input VPN Server Address = 90.2.30.86
2015/02/01 12:14:58 [STATUS]Connecting to remote gateway with IP address: 90.2.30.86
2015/02/01 12:14:59 [STATUS]Remote gateway was reached by https ...
2015/02/01 12:14:59 [WARNING]Remote gateway wasn't reached...
2015/02/01 12:14:59 [WARNING]Failed to connect.
2015/02/01 12:15:20 [WARNING]Remote gateway wasn't reached...
2015/02/01 12:15:20 [WARNING]Failed to connect.
2015/02/01 12:15:20 [WARNING]Failed to connect!

The RV110w doesn't seem to log anything...?

If I try to connect using a windows pptp vpn connection I get an error 619 straight away and the RV110w log shows:

1	2015-02-01 12:20:14 AM	info	pptpd[22775]: CTRL: Client 123.150.210.162 control connection finished
2	2015-02-01 12:20:14 AM	debug	pptpd[22775]: CTRL: Reaping child PPP[22780]
3	2015-02-01 12:20:14 AM	err	pptpd[22775]: CTRL: PTY read or GRE write failed (pty,gre)=(12,13)
4	2015-02-01 12:20:14 AM	err	pptpd[22775]: GRE: read(fd=12,buffer=451c4c,len=8196) from PTY failed: status = -1 error = Input/output error, usually caused by unexpected termination of pppd, check option syntax and pppd logs
5	2015-02-01 12:20:14 AM	err	pppd[22780]: but I couldn't find any suitable secret (password) for it to use to do so.
6	2015-02-01 12:20:14 AM	err	pppd[22780]: The remote system is required to authenticate itself
7	2015-02-01 12:20:14 AM	info	pptpd[22775]: CTRL: Starting call (launching pppd, opening GRE)
8	2015-02-01 12:20:14 AM	info	pptpd[22775]: CTRL: Client 123.150.210.162 control connection started

This is all behind a talktalk fibre router, they say it's transparent and doesn't block anything but they won't support me any further than that. Ports 443 and 1723 do seem to be open when I scan so as far as I can see the talktalk router is transparent.

Do I need to create any rules on the RV110w firewall to get this working? or forward any ports to the router itself?

Thanks for any help, Kevin