Cannot Use Cisco vpn client

[zain_gabon]

Dear All,

i have cisco vpn client v5.0.05.

1-/ when i lunch the client, it connect to the asa, so i cannot reach the network behind my ASA

2-/Once connected to the client vpn, i cannot use my internet access, i configured splitunnel, but not working.

3-/Sometimes, the cisco client vpn disable my network card gateway ip.

please, can someone help me?

Regards

[Jennifer Halim · Accepted solution]

Can you please share the configuration of the ASA. There is no specific configuration that needs to be done on the vpn client.

[zain_gabon]

Dear Support

Thanks,

find attached my ASA config

Regards

[Jennifer Halim · Accepted solution]

How are you testing the access to the internal network?

Can you please add the following command:

management-access inside

policy-map global_policy
class inspection_default
  inspect icmp

Then connect via the vpn client, and see if you can ping 10.3.4.29. If you can ping that ip address, that means VPN connectivity is working fine.

If you are trying to access an internal PC, please kindly make sure that personal firewall is disabled as it normally will block incoming traffic from different subnet.

Also, if the above doesn't work, please kindly share the following output while the VPN is still connected:

show cry isa sa

show cry ipsec sa

[zain_gabon]

Hi Support,

Thanks for your help

it's working Fine

i can connect to my entire Network and using Internet

Regards