06-19-2020 08:55 AM
Hello,
I am having issues with my vpn client constantly dropping out on and quitting.
Cisco Anyconnect 4.8.00175
MacOS 10.15.5
Looking through the logs I am seeing the following:
Jun 19 11:11:33 p com.apple.xpc.launchd[1] (com.cisco.anyconnect.vpnagentd): This service is defined to be constantly running and is inherently inefficient.
Cisco AnyConnect Secure Mobility Client Agent stopped, version 4.8.00175
Function: LoadStream File: ../../vpn/../PhoneHome/Bencode.cpp Line: 177 File open failed
Function: CBencodeDictionary File: ../../vpn/../PhoneHome/Bencode.cpp Line: 1457 Bencode dictionary internalize failed
Function: CPhoneHomeVpn File: ../../vpn/AgentUtilities/PhoneHomeVpn.cpp Line: 187 Failed to create Bencode dictionary
Function: CreateSingletonInstance File: ../../vpn/AgentUtilities/PhoneHomeVpn.cpp Line: 82 Invoked Function: CPhoneHomeVpn Return Code: -22151159 (0xFEAE0009) Description: PHONEHOMEVPN_ERROR_UNEXPECTED
06-19-2020 10:07 AM
More logs:
default 12:51:44.281027-0400 Cisco AnyConnect Secure Mobility Client unloadPlugin: PluginWrapper <0x0x600001e27e90> identity: com.cisco.anyconnect.presentation.vpn, context: 0 default 12:51:44.321188-0400 Cisco AnyConnect Secure Mobility Client Function: disconnect File: ../../vpn/Api/ClientIfcBase.cpp Line: 2417 Disconnect requested. default 12:51:44.321324-0400 Cisco AnyConnect Secure Mobility Client VPN state: Disconnecting Network state: Network Accessible Network control state: Network Access: Restricted Network type: Untrusted default 12:51:44.321484-0400 Cisco AnyConnect Secure Mobility Client Function: getStateMessage File: ../../vpn/Api/ClientIfcBase.cpp Line: 3199 Disconnect in progress. default 12:51:44.321540-0400 Cisco AnyConnect Secure Mobility Client Message type information sent to the user: Disconnect in progress, please wait... default 12:51:44.323853-0400 vpnagentd Termination reason code 6: The user has requested to disconnect the connection. default 12:51:44.324085-0400 vpnagentd Function: OnTunnelStateChange File: ../../vpn/Agent/TND.cpp Line: 2038 tunnel state change notification (new 3, old 1) default 12:51:44.324179-0400 vpnagentd The Primary DTLS connection to the secure gateway is being torn down. default 12:51:44.324249-0400 vpnagentd Function: OnTunnelStateChange File: ../../vpn/Agent/TND.cpp Line: 2038 tunnel state change notification (new 3, old 3) default 12:51:44.324368-0400 vpnagentd A DTLS Alert was sent by the client during a write operation. Severity: warning Description: close notify default 12:51:44.324625-0400 vpnagentd The Primary DTLS connection to the secure gateway is down. default 12:51:44.324738-0400 vpnagentd Function: OnTunnelStateChange File: ../../vpn/Agent/TND.cpp Line: 2038 tunnel state change notification (new 3, old 3) default 12:51:44.324873-0400 vpnagentd The Primary SSL connection to the secure gateway is being torn down. default 12:51:44.325021-0400 vpnagentd Function: OnTunnelStateChange File: ../../vpn/Agent/TND.cpp Line: 2038 tunnel state change notification (new 3, old 3) default 12:51:44.325104-0400 vpnagentd The VPN client has sent the following close message to the gateway: The user has requested to disconnect the connection. default 12:51:44.325139-0400 vpnagentd A SSL Alert was sent by the client during a write operation. Severity: warning Description: close notify default 12:51:44.325221-0400 vpnagentd The Primary SSL connection to the secure gateway is down. default 12:51:44.325287-0400 vpnagentd Function: OnTunnelStateChange File: ../../vpn/Agent/TND.cpp Line: 2038 tunnel state change notification (new 3, old 3) default 12:51:44.329227-0400 Cisco AnyConnect Secure Mobility Client VPN state: Disconnecting Network state: Network Accessible Network control state: Network Access: Restricted Network type: Untrusted default 12:51:44.721263-0400 Cisco AnyConnect Secure Mobility Client Function: getStateMessage File: ../../vpn/Api/ClientIfcBase.cpp Line: 3199 Disconnect in progress. default 12:51:44.721352-0400 Cisco AnyConnect Secure Mobility Client Message type information sent to the user: Disconnect in progress, please wait... error 12:51:45.541281-0400 vpnagentd Function: GetPrimaryInterfaceIndex File: ../../vpn/Common/Utility/NetInterface_unix.cpp Line: 523 Unable to get global IPv6 information from system configuration [error 1004]. error 12:51:45.542480-0400 vpnagentd Function: executeRouteCmd File: ../../vpn/AgentUtilities/Routing/RouteTableMac.cpp Line: 214 Invoked Function: ::write Return Code: 3 (0x00000003) Description: unknown No such process, route cmd route delete - dest FE80:D:0:0:AEBC:32FF:FECD:E01/128, defGw 0:0:0:0:0:0:0:0, intf lo0 (idx 1), metric 0, link-level (link index 13) error 12:51:45.542593-0400 vpnagentd Function: deleteRouteV6 File: ../../vpn/AgentUtilities/Routing/RouteTableCommonUnix.cpp Line: 172 Invoked Function: CRouteTableCommonUnix::executeRouteCmd Return Code: -22872034 (0xFEA3001E) Description: ROUTETABLE_ERROR_ROUTE_DOES_NOT_EXIST error 12:51:45.542637-0400 vpnagentd Function: cleanupVALoopbackRoutesV6 File: ../../vpn/AgentUtilities/Routing/RouteHandlerMac.cpp Line: 1064 Invoked Function: IRouteTable::DeleteRoute Return Code: -22872034 (0xFEA3001E) Description: ROUTETABLE_ERROR_ROUTE_DOES_NOT_EXIST error 12:51:45.542681-0400 vpnagentd Function: afterRouteChangesRevert File: ../../vpn/AgentUtilities/Routing/RouteHandlerMac.cpp Line: 353 Invoked Function: CRouteHandlerMac::cleanupVALoopbackRoutesV6 Return Code: -22872034 (0xFEA3001E) Description: ROUTETABLE_ERROR_ROUTE_DOES_NOT_EXIST default 12:51:46.330652-0400 logger Stopping the VPN agent... default 12:51:55.157860-0400 vpnagentd Function: reloadPfRules File: ../../vpn/AgentUtilities/UnixFwUtil_OSX.cpp Line: 1454 Command '/sbin/pfctl -f /etc/pf.conf 2>&1' took 9614 ms and returned output pfctl: Use of -f option, could result in flushing of rules present in the main ruleset added by the system at startup. See /etc/pf.conf for further details. No ALTQ support in kernel ALTQ related functions disabled default 12:51:55.165472-0400 vpnagentd Function: disablePf File: ../../vpn/AgentUtilities/UnixFwUtil_OSX.cpp Line: 1420 Command '/sbin/pfctl -X 11883931722787619579 2>&1' took 6 ms and returned output No ALTQ support in kernel ALTQ related functions disabled pf disabled default 12:51:55.181134-0400 vpnagentd Function: reloadPfRules File: ../../vpn/AgentUtilities/UnixFwUtil_OSX.cpp Line: 1454 Command '/sbin/pfctl -f /etc/pf.conf 2>&1' took 16 ms and returned output pfctl: Use of -f option, could result in flushing of rules present in the main ruleset added by the system at startup. See /etc/pf.conf for further details. No ALTQ support in kernel ALTQ related functions disabled default 12:51:55.181180-0400 vpnagentd The network control state changed to unrestricted. The operating system configuration has been restored. error 12:51:55.185168-0400 vpnagentd Function: writeSocketBlocking File: ../../vpn/Common/IPC/UdpTcpTransports_unix.cpp Line: 445 Invoked Function: ::write Return Code: 32 (0x00000020) Description: unknown error 12:51:55.185199-0400 vpnagentd Function: writeIpc File: ../../vpn/Common/IPC/IPCTransport.cpp Line: 794 Invoked Function: CSocketTransport::writeSocketBlocking Return Code: -31588341 (0xFE1E000B) Description: SOCKETTRANSPORT_ERROR_WRITE error 12:51:55.185218-0400 vpnagentd Function: writeIpc File: ../../vpn/Common/IPC/IPCDepot.cpp Line: 743 Invoked Function: CIpcTransport::writeIpc Return Code: -31588341 (0xFE1E000B) Description: SOCKETTRANSPORT_ERROR_WRITE error 12:51:55.185255-0400 vpnagentd Function: reportStates File: ../../vpn/Agent/MainThread.cpp Line: 10446 Invoked Function: CIpcDepot::writeIpc Return Code: -31588341 (0xFE1E000B) Description: SOCKETTRANSPORT_ERROR_WRITE error 12:51:55.185271-0400 vpnagentd Function: reportStates File: ../../vpn/Agent/MainThread.cpp Line: 10165 Invoked Function: CMainThread::reportStates Return Code: -31588341 (0xFE1E000B) Description: SOCKETTRANSPORT_ERROR_WRITE default 12:51:55.185292-0400 vpnagentd Function: OnTunnelStateChange File: ../../vpn/Agent/TND.cpp Line: 2038 tunnel state change notification (new 4, old 3) error 12:51:55.185307-0400 vpnagentd Function: vpnSessionNoticeCategoryHandler File: ../../vpn/Agent/MainThread.cpp Line: 8304 Invoked Function: CMainThread::reportStates Return Code: -31588341 (0xFE1E000B) Description: SOCKETTRANSPORT_ERROR_WRITE error 12:51:55.185333-0400 vpnagentd Function: processNotice File: ../../vpn/Agent/MainThread.cpp Line: 8190 Invoked Function: CMainThread::vpnSessionNoticeCategoryHandler Return Code: -31588341 (0xFE1E000B) Description: SOCKETTRANSPORT_ERROR_WRITE error 12:51:55.185350-0400 vpnagentd Function: Notify File: ../../vpn/Agent/MainThread.cpp Line: 9966 Invoked Function: CMainThread::processNotice Return Code: -31588341 (0xFE1E000B) Description: SOCKETTRANSPORT_ERROR_WRITE error 12:51:55.185367-0400 vpnagentd Function: OnTunnelStateChange File: ../../vpn/Agent/VpnMgr.cpp Line: 6911 Invoked Function: CMainThread::Notify Return Code: -31588341 (0xFE1E000B) Description: SOCKETTRANSPORT_ERROR_WRITE VPNSNT_STATE_CHANGE error 12:51:55.188433-0400 vpnagentd Function: macosx_restore_dns File: ../../vpn/Agent/TunTapMgr.cpp Line: 5406 SCDynamicStore NULL default 12:51:55.188718-0400 vpnagentd Cisco AnyConnect Secure Mobility Client VPN connection terminated. default 12:51:55.189049-0400 vpnagentd Management VPN tunnel is disabled (profile not found). error 12:51:55.189193-0400 vpnagentd Termination reason code 7: The agent has been stopped. error 12:51:55.203645-0400 vpnagentd Function: internalReadSocket File: ../../vpn/Common/IPC/UdpTcpTransports_unix.cpp Line: 540 Invoked Function: ::read Return Code: 54 (0x00000036) Description: unknown error 12:51:55.203684-0400 vpnagentd Function: callbackHandler File: ../../vpn/Common/IPC/SocketTransport.cpp Line: 1881 Invoked Function: CSocketTransport::internalReadSocket Return Code: -31588342 (0xFE1E000A) Description: SOCKETTRANSPORT_ERROR_READ error 12:51:55.203713-0400 vpnagentd Function: OnSocketReadComplete File: ../../vpn/Common/IPC/IPCTransport.cpp Line: 953 Invoked Function: CSocketTransport::readSocket Return Code: -31588342 (0xFE1E000A) Description: SOCKETTRANSPORT_ERROR_READ error 12:51:55.203742-0400 vpnagentd Function: OnIpcMessageReceived File: ../../vpn/Common/IPC/IPCDepot.cpp Line: 1195 Invoked Function: CIpcTransport::OnSocketReadComplete Return Code: -31588342 (0xFE1E000A) Description: SOCKETTRANSPORT_ERROR_READ remote peer: gui default 12:51:55.203799-0400 vpnagentd Function: FindAvailablePlugins File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 211 Plugin directory /opt/cisco/anyconnect/bin/plugins/ failed to load, skipping load of plugins error 12:51:55.203838-0400 vpnagentd Function: writeSocketBlocking File: ../../vpn/Common/IPC/UdpTcpTransports_unix.cpp Line: 445 Invoked Function: ::write Return Code: 32 (0x00000020) Description: unknown error 12:51:55.203860-0400 vpnagentd Function: terminateIpcConnection File: ../../vpn/Common/IPC/IPCTransport.cpp Line: 459 Invoked Function: CSocketTransport::writeSocketBlocking Return Code: -31588341 (0xFE1E000B) Description: SOCKETTRANSPORT_ERROR_WRITE default 12:51:55.218533-0400 vpnagentd Function: WaitForCompletion File: ../../vpn/Common/Utility/Thread.cpp Line: 311 The thread has successfully completed execution. default 12:51:55.218664-0400 vpnagentd Function: DisposeInstance File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 875 Disposing plugin 0x7fbb9b111a70 in module libacdownloader.dylib default 12:51:55.218713-0400 vpnagentd Function: DisposePlugin File: ../../vpn/DownloaderPlugin/DownloaderPlugin.cpp Line: 121 Deleted AnyConnect Downloader plugin default 12:51:55.218744-0400 vpnagentd Function: DisposeInstance File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 908 No active instances for module libacdownloader.dylib - Unloading default 12:51:55.220542-0400 vpnagentd Function: RemoveSharedMemory File: ../../vpn/Agent/SharedMemory_unix.cpp Line: 941 Successfully removed existing shared memory segment default 12:51:55.244054-0400 vpnagentd Function: reloadPfRules File: ../../vpn/AgentUtilities/UnixFwUtil_OSX.cpp Line: 1454 Command '/sbin/pfctl -f /etc/pf.conf 2>&1' took 24 ms and returned output pfctl: Use of -f option, could result in flushing of rules present in the main ruleset added by the system at startup. See /etc/pf.conf for further details. No ALTQ support in kernel ALTQ related functions disabled default 12:51:55.244702-0400 vpnagentd Function: disablePf File: ../../vpn/AgentUtilities/UnixFwUtil_OSX.cpp Line: 1432 pf already disabled, token file does not exist default 12:51:55.263767-0400 vpnagentd Function: reloadPfRules File: ../../vpn/AgentUtilities/UnixFwUtil_OSX.cpp Line: 1454 Command '/sbin/pfctl -f /etc/pf.conf 2>&1' took 19 ms and returned output pfctl: Use of -f option, could result in flushing of rules present in the main ruleset added by the system at startup. See /etc/pf.conf for further details. No ALTQ support in kernel ALTQ related functions disabled default 12:51:55.264187-0400 vpnagentd Function: Stop File: ../../vpn/PhoneHome/PhoneHomeAgent.cpp Line: 904 Send stop event to PhoneHome agent default 12:51:55.264265-0400 vpnagentd Function: Start File: ../../vpn/PhoneHome/PhoneHomeAgent.cpp Line: 885 Customer Experience Feedback module stopped default 12:51:55.264358-0400 vpnagentd Function: WaitForCompletion File: ../../vpn/Common/Utility/Thread.cpp Line: 311 The thread has successfully completed execution. default 12:51:55.264388-0400 vpnagentd Function: DisposeInstance File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 875 Disposing plugin 0x7fbb9b00cae0 in module libacfeedback.dylib default 12:51:55.264806-0400 vpnagentd Function: DisposeInstance File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 908 No active instances for module libacfeedback.dylib - Unloading default 12:51:55.402348-0400 vpnagentd Function: WaitForCompletion File: ../../vpn/Common/Utility/Thread.cpp Line: 311 The thread has successfully completed execution. default 12:51:55.403456-0400 vpnagentd Cisco AnyConnect Secure Mobility Client Agent stopped, version 4.8.00175 default 12:51:55.406105-0400 mDNSResponder [R447799] DNSServiceCreateConnection STOP PID[60559](vpnagentd) default 12:51:59.707850-0400 vpnagentd Cisco AnyConnect Secure Mobility Client Agent starting, version 4.8.00175 error 12:52:00.093971-0400 vpnagentd Function: LoadStream File: ../../vpn/../PhoneHome/Bencode.cpp Line: 177 File open failed error 12:52:00.094012-0400 vpnagentd Function: CBencodeDictionary File: ../../vpn/../PhoneHome/Bencode.cpp Line: 1457 Bencode dictionary internalize failed error 12:52:00.094029-0400 vpnagentd Function: CPhoneHomeVpn File: ../../vpn/AgentUtilities/PhoneHomeVpn.cpp Line: 187 Failed to create Bencode dictionary error 12:52:00.094089-0400 vpnagentd Function: CreateSingletonInstance File: ../../vpn/AgentUtilities/PhoneHomeVpn.cpp Line: 82 Invoked Function: CPhoneHomeVpn Return Code: -22151159 (0xFEAE0009) Description: PHONEHOMEVPN_ERROR_UNEXPECTED default 12:52:00.094136-0400 vpnagentd Function: CMainThread File: ../../vpn/Agent/MainThread.cpp Line: 1339 Invoked Function: CPhoneHomeVpn::CreateSingletonInstance Return Code: -22151159 (0xFEAE0009) Description: PHONEHOMEVPN_ERROR_UNEXPECTED default 12:52:00.094258-0400 vpnagentd Function: instantiateInterfaces File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 962 Invoked Function: PluginLoader::loadModulesWithInterface Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.leaf default 12:52:00.094304-0400 vpnagentd Function: CreateInstance File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 446 Invoked Function: PluginLoader::instantiateInterfaces Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.leaf default 12:52:00.094321-0400 vpnagentd Function: QuickCreatePlugin File: ../../vpn/Common/Utility/PluginLoader.h Line: 206 Invoked Function: PluginLoader::CreateInstance Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.leaf default 12:52:00.097193-0400 vpnagentd Function: init File: ../../vpn/Common/i18n/MsgCatalog.cpp Line: 373 initialized catalog: AnyConnect with locale: en-us default 12:52:00.098506-0400 vpnagentd Function: loadProfiles File: ../../vpn/Api/ProfileMgr.cpp Line: 195 No profile is available. default 12:52:00.099001-0400 vpnagentd Current Preference Settings: ServiceDisable: false CertificateStoreMac: All ShowPreConnectMessage: false AutoConnectOnStart: false MinimizeOnConnect: true LocalLanAccess: false DisableCaptivePortalDetection: false AutoReconnect: true AutoReconnectBehavior: ReconnectAfterResume AutoUpdate: true ProxySettings: Native AllowLocalProxyConnections: true PPPExclusion: Disable PPPExclusionServerIP: AutomaticVPNPolicy: false TrustedNetworkPolicy: Disconnect UntrustedNetworkPolicy: Connect TrustedDNSDomains: TrustedDNSServers: TrustedHttpsServerList: AlwaysOn: false ConnectFailurePolicy: Closed AllowCaptivePortalRemediation: false CaptivePortalRemediationTimeout: 5 ApplyLastVPNLocalResourceRules: false AllowVPNDisconnect: true EnableScripting: false TerminateScriptOnNextEvent: false RetainVpnOnLogoff: false UserEnforcement: SameUserOnly EnableAutomaticServerSelection: false AutoServerSelectionImprovement: 20 AutoServerSelectionSuspendTime: 4 AuthenticationTimeout: 12 --> default 12:52:00.099029-0400 vpnagentd <-- IPProtocolSupport: IPv4,IPv6 AllowManualHostInput: true BlockUntrustedServers: true PublicProxyServerAddress: CertificatePinning: false default 12:52:00.178554-0400 vpnagentd Function: loadModule File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 1140 Loading plugin libacdownloader.dylib default 12:52:00.231306-0400 vpnagentd Function: IsValid File: ../../vpn/CommonCrypt/VerifyFileSignatureMac.cpp Line: 153 Code-signing verification succeeded. File (/opt/cisco/anyconnect/bin/plugins/libacdownloader.dylib) default 12:52:00.232244-0400 vpnagentd Function: CreatePlugin File: ../../vpn/DownloaderPlugin/DownloaderPlugin.cpp Line: 108 Created AnyConnect Software Update Monitor plugin default 12:52:00.243235-0400 vpnagentd Function: readConfigParamFromFile File: ../../vpn/AgentUtilities/vpnconfig.cpp Line: 7129 The specified configuration file for MUS service does not exist default 12:52:00.397068-0400 vpnagentd Cisco AnyConnect Secure Mobility Client Agent started, version 4.8.00175 default 12:52:00.401876-0400 vpnagentd IP addresses from active interfaces: awdl0: FE80:0:0:0:70A3:9FFF:FEB2:7D72 en0: 192.168.1.27, FE80:0:0:0:44F:3D4B:8E8D:53A5 llw0: FE80:0:0:0:70A3:9FFF:FEB2:7D72 utun0: FE80:0:0:0:2B65:B97C:6E70:43FF utun1: FE80:0:0:0:2B26:45DD:84D9:2E50 default 12:52:00.408286-0400 vpnagentd Function: restoreDefaultRouteViaSysConfig File: ../../vpn/AgentUtilities/Routing/RouteHandlerMac.cpp Line: 934 Default route restore not needed error 12:52:00.413664-0400 vpnagentd Function: GetPrimaryInterfaceIndex File: ../../vpn/Common/Utility/NetInterface_unix.cpp Line: 523 Unable to get global IPv6 information from system configuration [error 1004]. default 12:52:00.414777-0400 vpnagentd Function: restoreDefaultRouteViaSysConfig File: ../../vpn/AgentUtilities/Routing/RouteHandlerMac.cpp Line: 934 Default route restore not needed default 12:52:00.436436-0400 vpnagentd Function: reloadPfRules File: ../../vpn/AgentUtilities/UnixFwUtil_OSX.cpp Line: 1454 Command '/sbin/pfctl -f /etc/pf.conf 2>&1' took 21 ms and returned output pfctl: Use of -f option, could result in flushing of rules present in the main ruleset added by the system at startup. See /etc/pf.conf for further details. No ALTQ support in kernel ALTQ related functions disabled default 12:52:00.437127-0400 vpnagentd Function: disablePf File: ../../vpn/AgentUtilities/UnixFwUtil_OSX.cpp Line: 1432 pf already disabled, token file does not exist default 12:52:00.452229-0400 vpnagentd Function: reloadPfRules File: ../../vpn/AgentUtilities/UnixFwUtil_OSX.cpp Line: 1454 Command '/sbin/pfctl -f /etc/pf.conf 2>&1' took 15 ms and returned output pfctl: Use of -f option, could result in flushing of rules present in the main ruleset added by the system at startup. See /etc/pf.conf for further details. No ALTQ support in kernel ALTQ related functions disabled error 12:52:00.460896-0400 vpnagentd Function: GetPrimaryInterfaceIndex File: ../../vpn/Common/Utility/NetInterface_unix.cpp Line: 523 Unable to get global IPv6 information from system configuration [error 1004]. default 12:52:00.461891-0400 vpnagentd Function: updatePotentialPublicAddresses File: ../../vpn/AgentUtilities/HostConfigMgr.cpp Line: 2434 Invoked Function: CHostConfigMgr::determinePublicAddrCandidateFromDefRoute Return Code: -28770287 (0xFE490011) Description: HOSTCONFIGMGR_ERROR_SUPPORTED_PUBLIC_ADDRESS_UNAVAILABLE IPv6 default 12:52:00.461940-0400 vpnagentd The client's public address is now set to 192.168.1.27 default 12:52:00.462106-0400 vpnagentd Management VPN tunnel is disabled (profile not found). default 12:52:00.466546-0400 vpnagentd Function: loadKDF File: ../../vpn/Agent/KdfLoader.cpp Line: 292 Trying to load acsock.kext default 12:52:01.834712-0400 kernel RW lock cisco.skfltr.vpndns_plugin.rw_lock create success, addr=<private>. default 12:52:01.834718-0400 kernel RW lock cisco.skfltr.vpndns_plugin.rw_inject_lock create success, addr=<private>. default 12:52:01.843375-0400 vpnagentd Function: loadKDF File: ../../vpn/Agent/KdfLoader.cpp Line: 302 Successfully loaded acsock.kext default 12:52:01.871609-0400 vpnagentd Function: instantiateInterfaces File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 962 Invoked Function: PluginLoader::loadModulesWithInterface Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.namcntrl default 12:52:01.871654-0400 vpnagentd Function: CreateInstance File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 446 Invoked Function: PluginLoader::instantiateInterfaces Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.namcntrl default 12:52:01.871686-0400 vpnagentd Function: QuickCreatePlugin File: ../../vpn/Common/Utility/PluginLoader.h Line: 206 Invoked Function: PluginLoader::CreateInstance Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.namcntrl default 12:52:01.871717-0400 vpnagentd Function: instantiateInterfaces File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 962 Invoked Function: PluginLoader::loadModulesWithInterface Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.websecurity default 12:52:01.871747-0400 vpnagentd Function: CreateInstance File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 446 Invoked Function: PluginLoader::instantiateInterfaces Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.websecurity default 12:52:01.871776-0400 vpnagentd Function: QuickCreatePlugin File: ../../vpn/Common/Utility/PluginLoader.h Line: 206 Invoked Function: PluginLoader::CreateInstance Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.websecurity default 12:52:01.871807-0400 vpnagentd Function: instantiateInterfaces File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 962 Invoked Function: PluginLoader::loadModulesWithInterface Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.fireamp_enabler default 12:52:01.871834-0400 vpnagentd Function: CreateInstance File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 446 Invoked Function: PluginLoader::instantiateInterfaces Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.fireamp_enabler default 12:52:01.871865-0400 vpnagentd Function: QuickCreatePlugin File: ../../vpn/Common/Utility/PluginLoader.h Line: 206 Invoked Function: PluginLoader::CreateInstance Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.fireamp_enabler default 12:52:01.871901-0400 vpnagentd Function: instantiateInterfaces File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 962 Invoked Function: PluginLoader::loadModulesWithInterface Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.nvm default 12:52:01.871934-0400 vpnagentd Function: CreateInstance File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 446 Invoked Function: PluginLoader::instantiateInterfaces Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.nvm default 12:52:01.871970-0400 vpnagentd Function: QuickCreatePlugin File: ../../vpn/Common/Utility/PluginLoader.h Line: 206 Invoked Function: PluginLoader::CreateInstance Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.nvm default 12:52:01.877415-0400 vpnagentd Function: instantiateInterfaces File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 962 Invoked Function: PluginLoader::loadModulesWithInterface Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.umbrella default 12:52:01.877456-0400 vpnagentd Function: CreateInstance File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 446 Invoked Function: PluginLoader::instantiateInterfaces Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.umbrella default 2020-06-.87749219 12:52:01-0400 vpnagentd Function: QuickCreatePlugin File: ../../vpn/Common/Utility/PluginLoader.h Line: 206 Invoked Function: PluginLoader::CreateInstance Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.umbrella default 12:52:01.877527-0400 vpnagentd Function: instantiateInterfaces File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 962 Invoked Function: PluginLoader::loadModulesWithInterface Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.iseposture default 12:52:01.877562-0400 vpnagentd Function: CreateInstance File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 446 Invoked Function: PluginLoader::instantiateInterfaces Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.iseposture default 12:52:01.877604-0400 vpnagentd Function: QuickCreatePlugin File: ../../vpn/Common/Utility/PluginLoader.h Line: 206 Invoked Function: PluginLoader::CreateInstance Return Code: -29294570 (0xFE410016) Description: PLUGINLOADER_ERROR_NO_INTERFACE_NAME:No interface name. com.cisco.anyconnect.service.iseposture default 12:52:01.877638-0400 vpnagentd Function: loadModule File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 1140 Loading plugin libacfeedback.dylib default 12:52:01.931476-0400 vpnagentd Function: IsValid File: ../../vpn/CommonCrypt/VerifyFileSignatureMac.cpp Line: 153 Code-signing verification succeeded. File (/opt/cisco/anyconnect/bin/plugins/libacfeedback.dylib) error 12:52:01.937608-0400 vpnagentd Function: startParser File: ../../vpn/Common/Xml/CVCSaxParser.cpp Line: 163 Invoked Function: xmlCreateFileParserCtxt Return Code: -33554427 (0xFE000005) Description: GLOBAL_ERROR_NULL_POINTER error 12:52:01.937654-0400 vpnagentd Function: LoadSettingsFromXmlFile File: ../../vpn/PhoneHome/PhoneHomeAgent.cpp Line: 627 Invoked Function: XmlParser::parseFile Return Code: -33554423 (0xFE000009) Description: GLOBAL_ERROR_UNEXPECTED default 12:52:01.937834-0400 vpnagentd Function: LoadFileToMap File: ../../vpn/PhoneHome/PhoneHomeAgent.cpp Line: 2259 Can't open file /opt/cisco/anyconnect/CustomerExperienceFeedback/config default 12:52:01.939706-0400 vpnagentd Function: LoadFileToMap File: ../../vpn/PhoneHome/PhoneHomeAgent.cpp Line: 2259 Can't open file /opt/cisco/anyconnect/CustomerExperienceFeedback/history default 12:52:01.939789-0400 vpnagentd Customer Experience Feedback Module: Enabled Endpoint ID: 4b60b709e3f1411b6d1cb1a35e37192c7c757beb Customer ID: release Feedback server URL: https://acph.cisco.com Include crash report: No Check crash interval: 86400 Feedback interval: 2592000 Sequence Number: 1 default 12:52:01.940047-0400 vpnagentd Function: Start File: ../../vpn/PhoneHome/PhoneHomeAgent.cpp Line: 774 Starting Customer Experience Feedback module error 12:52:01.969034-0400 vpnagentd Function: GetPrimaryInterfaceIndex File: ../../vpn/Common/Utility/NetInterface_unix.cpp Line: 523 Unable to get global IPv6 information from system configuration [error 1004]. default 12:52:01.983706-0400 vpnagentd Function: updatePotentialPublicAddresses File: ../../vpn/AgentUtilities/HostConfigMgr.cpp Line: 2434 Invoked Function: CHostConfigMgr::determinePublicAddrCandidateFromDefRoute Return Code: -28770287 (0xFE490011) Description: HOSTCONFIGMGR_ERROR_SUPPORTED_PUBLIC_ADDRESS_UNAVAILABLE IPv6 error 12:52:10.541840-0400 vpnagentd Function: OnOpenRequestComplete File: ../../vpn/Common/IP/HttpProbeAsync.cpp Line: 302 Invoked Function: CHttpSessionAsync::OnOpenRequestComplete Return Code: -31588316 (0xFE1E0024) Description: SOCKETTRANSPORT_ERROR_CONNECT_TIMEOUT error 12:52:10.541898-0400 vpnagentd Function: OnTimerExpired File: ../../vpn/Common/IPC/SocketTransport.cpp Line: 1815 Invoked Function: CSocketTransport::postConnectProcessing Return Code: -31588316 (0xFE1E0024) Description: SOCKETTRANSPORT_ERROR_CONNECT_TIMEOUT default 12:52:10.542977-0400 vpnagentd Function: logProbeFailure File: ../../vpn/Agent/NetEnvironment.cpp Line: 1538 Invoked Function: CHttpProbeAsync::SendProbe Return Code: -27000818 (0xFE64000E) Description: HTTP_PROBE_ASYNC_ERROR_CANNOT_CONNECT HTTP (host: 72.163.1.80) error 12:52:10.543088-0400 vpnagentd Function: TestAccessToSG File: ../../vpn/Agent/NetEnvironment.cpp Line: 1474 Invoked Function: CNetEnvironment::analyzeHttpResponse Return Code: -28901363 (0xFE47000D) Description: NETENVIRONMENT_ERROR_PROBE_INCOMPLETE:Network Probe could not contact target error 12:52:10.543209-0400 vpnagentd Function: testNetwork File: ../../vpn/Agent/NetEnvironment.cpp Line: 865 Invoked Function: CNetEnvironment::IsSGAccessible Return Code: -28901363 (0xFE47000D) Description: NETENVIRONMENT_ERROR_PROBE_INCOMPLETE:Network Probe could not contact target error 12:52:10.543302-0400 vpnagentd Function: TestNetEnv File: ../../vpn/Agent/NetEnvironment.cpp Line: 298 Invoked Function: CNetEnvironment::testNetwork Return Code: -28901363 (0xFE47000D) Description: NETENVIRONMENT_ERROR_PROBE_INCOMPLETE:Network Probe could not contact target default 12:52:10.543354-0400 vpnagentd Function: TestNetEnv File: ../../vpn/Agent/NetEnvironment.cpp Line: 336 Incomplete probe count is 1 default 12:52:10.543387-0400 vpnagentd Function: TestNetEnv File: ../../vpn/Agent/NetEnvironment.cpp Line: 438 Network accessible. Retesting connectivity to the secure gateway in 10 seconds. default 12:52:10.543410-0400 vpnagentd Current network state: Network accessible error 12:52:10.552301-0400 vpnagentd Function: macosx_restore_dns File: ../../vpn/Agent/TunTapMgr.cpp Line: 5406 SCDynamicStore NULL error 12:52:10.566778-0400 vpnagentd Function: GetPrimaryInterfaceIndex File: ../../vpn/Common/Utility/NetInterface_unix.cpp Line: 523 Unable to get global IPv6 information from system configuration [error 1004]. default 12:52:10.568164-0400 vpnagentd Function: updatePotentialPublicAddresses File: ../../vpn/AgentUtilities/HostConfigMgr.cpp Line: 2434 Invoked Function: CHostConfigMgr::determinePublicAddrCandidateFromDefRoute Return Code: -28770287 (0xFE490011) Description: HOSTCONFIGMGR_ERROR_SUPPORTED_PUBLIC_ADDRESS_UNAVAILABLE IPv6 default 12:52:10.884758-0400 lsd Non-fatal error enumerating at <private>, continuing: Error Domain=NSCocoaErrorDomain Code=260 "The file “PlugIns” couldn’t be opened because there is no such file." UserInfo={NSURL=PlugIns/ -- file:///opt/cisco/anyconnect/bin/vpndownloader.app/Contents/, NSFilePath=/opt/cisco/anyconnect/bin/vpndownloader.app/Contents/PlugIns, NSUnderlyingError=0x7f9a5134cd60 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}} default 12:52:10.884850-0400 lsd - 45683955: Checking whether application is managed at file:///opt/cisco/anyconnect/bin/vpndownloader.app//com.cisco.anyconnect.vpndownloader default 12:52:10.919281-0400 dmd Received xpc stream event (distributed notification matching) with name: com.apple.LaunchServices.applicationRegistered user info: { bundleIDs = ( "com.cisco.anyconnect.vpndownloader" ); isForcedUpdate = 1; isPlaceholder = 0; } default 12:52:10.933525-0400 lsd Non-fatal error enumerating at <private>, continuing: Error Domain=NSCocoaErrorDomain Code=260 "The file “PlugIns” couldn’t be opened because there is no such file." UserInfo={NSURL=PlugIns/ -- file:///opt/cisco/anyconnect/bin/vpndownloader.app/Contents/, NSFilePath=/opt/cisco/anyconnect/bin/vpndownloader.app/Contents/PlugIns, NSUnderlyingError=0x7f9a4f642d30 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}} default 12:52:10.933701-0400 lsd - 45683955: Checking whether application is managed at file:///opt/cisco/anyconnect/bin/vpndownloader.app//com.cisco.anyconnect.vpndownloader default 12:52:10.971060-0400 dmd Received xpc stream event (distributed notification matching) with name: com.apple.LaunchServices.applicationRegistered user info: { bundleIDs = ( "com.cisco.anyconnect.vpndownloader" ); isForcedUpdate = 1; isPlaceholder = 0; } error 12:52:28.745472-0400 vpnagentd Function: OnOpenRequestComplete File: ../../vpn/Common/IP/HttpProbeAsync.cpp Line: 302 Invoked Function: CHttpSessionAsync::OnOpenRequestComplete Return Code: -31588316 (0xFE1E0024) Description: SOCKETTRANSPORT_ERROR_CONNECT_TIMEOUT error 12:52:28.745528-0400 vpnagentd Function: OnTimerExpired File: ../../vpn/Common/IPC/SocketTransport.cpp Line: 1815 Invoked Function: CSocketTransport::postConnectProcessing Return Code: -31588316 (0xFE1E0024) Description: SOCKETTRANSPORT_ERROR_CONNECT_TIMEOUT default 12:52:28.746546-0400 vpnagentd Function: logProbeFailure File: ../../vpn/Agent/NetEnvironment.cpp Line: 1538 Invoked Function: CHttpProbeAsync::SendProbe Return Code: -27000818 (0xFE64000E) Description: HTTP_PROBE_ASYNC_ERROR_CANNOT_CONNECT HTTP (host: 72.163.1.80) error 12:52:28.746592-0400 vpnagentd Function: TestAccessToSG File: ../../vpn/Agent/NetEnvironment.cpp Line: 1474 Invoked Function: CNetEnvironment::analyzeHttpResponse Return Code: -28901363 (0xFE47000D) Description: NETENVIRONMENT_ERROR_PROBE_INCOMPLETE:Network Probe could not contact target error 12:52:28.746654-0400 vpnagentd Function: testNetwork File: ../../vpn/Agent/NetEnvironment.cpp Line: 865 Invoked Function: CNetEnvironment::IsSGAccessible Return Code: -28901363 (0xFE47000D) Description: NETENVIRONMENT_ERROR_PROBE_INCOMPLETE:Network Probe could not contact target error 12:52:28.746689-0400 vpnagentd Function: TestNetEnv File: ../../vpn/Agent/NetEnvironment.cpp Line: 298 Invoked Function: CNetEnvironment::testNetwork Return Code: -28901363 (0xFE47000D) Description: NETENVIRONMENT_ERROR_PROBE_INCOMPLETE:Network Probe could not contact target default 12:52:28.746721-0400 vpnagentd Function: TestNetEnv File: ../../vpn/Agent/NetEnvironment.cpp Line: 336 Incomplete probe count is 2 default 12:52:28.746751-0400 vpnagentd Function: TestNetEnv File: ../../vpn/Agent/NetEnvironment.cpp Line: 438 Network accessible. Retesting connectivity to the secure gateway in 20 seconds. error 12:52:56.956001-0400 vpnagentd Function: OnOpenRequestComplete File: ../../vpn/Common/IP/HttpProbeAsync.cpp Line: 302 Invoked Function: CHttpSessionAsync::OnOpenRequestComplete Return Code: -31588316 (0xFE1E0024) Description: SOCKETTRANSPORT_ERROR_CONNECT_TIMEOUT error 12:52:56.956063-0400 vpnagentd Function: OnTimerExpired File: ../../vpn/Common/IPC/SocketTransport.cpp Line: 1815 Invoked Function: CSocketTransport::postConnectProcessing Return Code: -31588316 (0xFE1E0024) Description: SOCKETTRANSPORT_ERROR_CONNECT_TIMEOUT default 12:52:56.957101-0400 vpnagentd Function: logProbeFailure File: ../../vpn/Agent/NetEnvironment.cpp Line: 1538 Invoked Function: CHttpProbeAsync::SendProbe Return Code: -27000818 (0xFE64000E) Description: HTTP_PROBE_ASYNC_ERROR_CANNOT_CONNECT HTTP (host: 72.163.1.80) error 12:52:56.957156-0400 vpnagentd Function: TestAccessToSG File: ../../vpn/Agent/NetEnvironment.cpp Line: 1474 Invoked Function: CNetEnvironment::analyzeHttpResponse Return Code: -28901363 (0xFE47000D) Description: NETENVIRONMENT_ERROR_PROBE_INCOMPLETE:Network Probe could not contact target error 12:52:56.957225-0400 vpnagentd Function: testNetwork File: ../../vpn/Agent/NetEnvironment.cpp Line: 865 Invoked Function: CNetEnvironment::IsSGAccessible Return Code: -28901363 (0xFE47000D) Description: NETENVIRONMENT_ERROR_PROBE_INCOMPLETE:Network Probe could not contact target default 12:52:56.957256-0400 vpnagentd Function: TestNetEnv File: ../../vpn/Agent/NetEnvironment.cpp Line: 336 Incomplete probe count is 3 default 12:52:56.957283-0400 vpnagentd Function: TestNetEnv File: ../../vpn/Agent/NetEnvironment.cpp Line: 438 Network accessible. Retesting connectivity to the secure gateway in 30 seconds. error 12:53:35.015904-0400 vpnagentd Function: OnOpenRequestComplete File: ../../vpn/Common/IP/HttpProbeAsync.cpp Line: 302 Invoked Function: CHttpSessionAsync::OnOpenRequestComplete Return Code: -31588316 (0xFE1E0024) Description: SOCKETTRANSPORT_ERROR_CONNECT_TIMEOUT error 12:53:35.015970-0400 vpnagentd Function: OnTimerExpired File: ../../vpn/Common/IPC/SocketTransport.cpp Line: 1815 Invoked Function: CSocketTransport::postConnectProcessing Return Code: -31588316 (0xFE1E0024) Description: SOCKETTRANSPORT_ERROR_CONNECT_TIMEOUT default 12:53:35.017038-0400 vpnagentd Function: logProbeFailure File: ../../vpn/Agent/NetEnvironment.cpp Line: 1538 Invoked Function: CHttpProbeAsync::SendProbe Return Code: -27000818 (0xFE64000E) Description: HTTP_PROBE_ASYNC_ERROR_CANNOT_CONNECT HTTP (host: 72.163.1.80) error 12:53:35.017091-0400 vpnagentd Function: TestAccessToSG File: ../../vpn/Agent/NetEnvironment.cpp Line: 1474 Invoked Function: CNetEnvironment::analyzeHttpResponse Return Code: -28901363 (0xFE47000D) Description: NETENVIRONMENT_ERROR_PROBE_INCOMPLETE:Network Probe could not contact target error 12:53:35.017169-0400 vpnagentd Function: testNetwork File: ../../vpn/Agent/NetEnvironment.cpp Line: 865 Invoked Function: CNetEnvironment::IsSGAccessible Return Code: -28901363 (0xFE47000D) Description: NETENVIRONMENT_ERROR_PROBE_INCOMPLETE:Network Probe could not contact target default 12:53:35.017215-0400 vpnagentd Function: TestNetEnv File: ../../vpn/Agent/NetEnvironment.cpp Line: 341 Incomplete probe count has been reset default 12:54:04.122324-0400 lsd Non-fatal error enumerating at <private>, continuing: Error Domain=NSCocoaErrorDomain Code=260 "The file “PlugIns” couldn’t be opened because there is no such file." UserInfo={NSURL=PlugIns/ -- file:///opt/cisco/anyconnect/bin/vpndownloader.app/Contents/, NSFilePath=/opt/cisco/anyconnect/bin/vpndownloader.app/Contents/PlugIns, NSUnderlyingError=0x7f81a2d2ec90 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}} default 12:54:04.122409-0400 lsd - 45683955: Checking whether application is managed at file:///opt/cisco/anyconnect/bin/vpndownloader.app//com.cisco.anyconnect.vpndownloader default 12:54:04.127756-0400 lsd Non-fatal error enumerating at <private>, continuing: Error Domain=NSCocoaErrorDomain Code=260 "The file “PlugIns” couldn’t be opened because there is no such file." UserInfo={NSURL=PlugIns/ -- file:///opt/cisco/anyconnect/bin/vpndownloader.app/Contents/, NSFilePath=/opt/cisco/anyconnect/bin/vpndownloader.app/Contents/PlugIns, NSUnderlyingError=0x7f81a2e298a0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}} default 12:54:04.127820-0400 lsd - 45683955: Checking whether application is managed at file:///opt/cisco/anyconnect/bin/vpndownloader.app//com.cisco.anyconnect.vpndownloader default 12:54:04.165465-0400 nehelper Handling an apps installed notification with bundle IDs ( "com.cisco.anyconnect.vpndownloader" ) default 12:54:04.165618-0400 nehelper Handling an apps installed notification with bundle IDs ( "com.cisco.anyconnect.vpndownloader" )
06-19-2020 10:13 AM
- Check if the used Anyconnect-version is compatible with the MacOs-version.
M.
06-22-2020 07:42 AM
12-13-2021 02:36 AM
It is not the answer.
If this application is not supposed to run on a particular version of macOS why it is even trying to start and not say that this version of OS isn't compatible?
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