Cisco Anyconnect client installation error message

[dianewalker]

I am running Windows 7, 64-bit, SP1.  I tried to install Cisco AnyConnect client and got this error message.  "There is a problem with this Windows Installer package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor."

Do you have any suggestions?  Thanks.

Diane

[Dinesh Moudgil]

Hello Diane,

Please follow this thread and it should address the issue .
http://www.petenetlive.com/KB/Article/0000985.htm

Regards,
Dinesh Moudgil

P.S. Please rate helpul posts.

[dianewalker]

Thanks for your suggestion, Dinesh.  I still have the same error message after following your suggestions.  I also rebooted the computer and tried to run the utility again.  Do you have any other suggestions?

Thanks.

Diane

[Dinesh Moudgil]

Thanks for the update, Diane

Can you please post the complete error message that you are getting now ?

Regards,
Dinesh Moudgil

P.S. Please rate helpful posts.
 

[dianewalker]

Thanks Dinesh.  It is still the same error message "There is a problem with this Windows Installer package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor."

Thanks.

Diane