Greetings
I am using the cisco anyconnect client to access a vpn.
The problem is that every 4 ~ 5 minutes the vpn simply disconnects me with the message:
The secure gateway has terminated the VPN connection. The following message was received from the secure gateway: Administrator Reset.
This happens when I'm using windows 10.
When I tested on MacOS mojave and Linux Ubuntu 2004, it worked perfectly, without crashes.
From that point I started to analyze the windows logs to try to see what is happening.
I identified several VPN errors and alerts, but I did not find a definite solution to the problems.
Cisco anyconnect version 4.9.00086
Operating System: Windows 10 2004
I DO NOT HAVE ACCESS TO THE ASA.
Some of the error logs:
Error
Function: XmlParser :: invokeParser
File: c: \ temp \ build \ thehoff \ orion_fcs0.429416875307 \ orion_fcs \ vpn \ common \ xml \ xmlparser.cpp
Line: 190
Invoked Function: ISAXXMLReader :: parse
Return Code: -2146697210 (0x800C0006)
Description: The system cannot find the specified object.
Error
Function: RestoreProxySettingsToBrowser
File: c: \ temp \ build \ thehoff \ orion_fcs0.429416875307 \ orion_fcs \ vpn \ common \ proxy \ browserproxy.cpp
Line: 1055
Invoked Function: DeleteFile
Return Code: 2 (0x00000002)
Description: The system cannot find the file specified.
Warning
Function: CMainThread :: WaitWhileProcessingEvents
File: c: \ temp \ build \ thehoff \ orion_fcs0.429416875307 \ orion_fcs \ vpn \ agent \ mainthread.cpp
Line: 11914
Invoked Function: CMainThread :: internalProcessEvents
Return Code: -32702455 (0xFE0D0009)
Description: MAINTHREAD_ERROR_UNEXPECTED
Error
Termination reason code 21
the secure gateway has terminated the connection
