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Cisco AnyConnect Client will pop The security gateway has rejected ..

worktest8888
Level 1
Level 1

Dear 

My Cisco AnyConnect Client will pop the following error message

"The security gateway has rejected the connection attempt. A new connection attempt to the same or another secure gateway is needed, which requires re-authentication"

How can i fix this error? Does anyone know why the error message will pop?

thansk

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3 Replies 3

ammahend
VIP
VIP

Can you also share message history, setting>VPN>message history

-hope this helps-

Dear 

- History:
10:27:58 PM Establishing VPN - Activating VPN adapter...
10:27:59 PM Establishing VPN - Configuring system...
10:27:59 PM Establishing VPN...
10:27:59 PM Connected to node.vps000.org
2/13/2023
7:20:41 AM Optimizing connection...
7:20:53 AM Connected to node.vps000.org
9:11:39 AM Reconnecting to node.vps000.org..
9:12:05 AM Reconnecting to node.vps000.org..
9:13:12 AM Establishing VPN - Examining system...
9:13:12 AM Establishing VPN - Activating VPN adapter...
9:13:12 AM Establishing VPN - Configuring system...
9:13:13 AM Establishing VPN...
9:13:13 AM Connected to node.vps000.org
9:16:36 AM Reconnecting to node.vps000.org..
9:17:01 AM Reconnecting to node.vps000.org..
9:17:28 AM Disconnect in progress, please wait...
9:17:31 AM Ready to connect.
9:20:26 AM Ready to connect.
11:52:30 AM Contacting node.vps000.org
11:52:37 AM No valid certificates available for authentication.
11:52:47 AM User credentials entered.
11:52:57 AM Please respond to banner.
11:53:01 AM User accepted banner.
11:53:01 AM Establishing VPN session...
11:53:01 AM The AnyConnect Downloader is performing update checks...
11:53:01 AM Checking for profile updates...
11:53:01 AM Checking for product updates...
11:53:01 AM Checking for customization updates...
11:53:01 AM Performing any required updates...
11:53:01 AM The AnyConnect Downloader updates have been completed.
11:53:01 AM Establishing VPN - Initiating connection...
11:53:02 AM Establishing VPN session...
11:53:03 AM Establishing VPN - Examining system...
11:53:03 AM Establishing VPN - Activating VPN adapter...
11:53:04 AM Establishing VPN - Configuring system...
11:53:04 AM Establishing VPN...
11:53:04 AM Connected to node.vps000.org
12:03:49 PM Reconnecting to node.vps000.org..
12:04:36 PM Reconnecting to node.vps000.org..
12:06:02 PM Establishing VPN - Examining system...
12:06:02 PM Establishing VPN - Activating VPN adapter...
12:06:02 PM Establishing VPN - Configuring system...
12:06:02 PM Establishing VPN...
12:06:02 PM Connected to node.vps000.org
12:15:41 PM Reconnecting to node.vps000.org..
12:22:57 PM Reconnecting to node.vps000.org..
12:23:47 PM Reconnecting to node.vps000.org..
12:23:57 PM Establishing VPN - Examining system...
12:23:57 PM Establishing VPN - Activating VPN adapter...
12:23:57 PM Establishing VPN - Configuring system...
12:23:57 PM Establishing VPN...
12:23:57 PM Connected to node.vps000.org
12:33:00 PM Reconnecting to node.vps000.org..
12:33:25 PM Reconnecting to node.vps000.org..
12:39:55 PM Disconnect in progress, please wait...
12:39:57 PM Ready to connect.
12:54:23 PM Ready to connect.
12:56:33 PM Ready to connect.
1:15:12 PM Ready to connect.
4:44:33 PM Contacting node.vps000.org
4:44:35 PM No valid certificates available for authentication.
4:44:42 PM User credentials entered.
4:45:29 PM User credentials entered.
4:45:35 PM Please respond to banner.
4:45:38 PM User accepted banner.
4:45:38 PM Establishing VPN session...
4:45:38 PM The AnyConnect Downloader is performing update checks...
4:45:38 PM Checking for profile updates...
4:45:38 PM Checking for product updates...
4:45:38 PM Checking for customization updates...
4:45:38 PM Performing any required updates...
4:45:38 PM The AnyConnect Downloader updates have been completed.
4:45:38 PM Establishing VPN - Initiating connection...
4:45:38 PM Establishing VPN session...
4:45:40 PM Establishing VPN - Examining system...
4:45:40 PM Establishing VPN - Activating VPN adapter...
4:45:41 PM Establishing VPN - Configuring system...
4:45:41 PM Establishing VPN...
4:45:41 PM Connected to node.vps000.org
6:57:38 PM Disconnect in progress, please wait...
6:57:40 PM Ready to connect.
6:58:05 PM Ready to connect.
7:00:36 PM Ready to connect.
7:03:08 PM You may need to use a browser to gain access.
10:03:33 PM Ready to connect.
10:06:59 PM Ready to connect.
10:12:44 PM Contacting node.vps000.org
10:12:51 PM No valid certificates available for authentication.
10:13:06 PM User credentials entered.
10:13:14 PM Please respond to banner.
10:13:18 PM User accepted banner.
10:13:18 PM Establishing VPN session...
10:13:18 PM The AnyConnect Downloader is performing update checks...
10:13:18 PM Checking for profile updates...
10:13:18 PM Checking for product updates...
10:13:18 PM Checking for customization updates...
10:13:18 PM Performing any required updates...
10:13:18 PM The AnyConnect Downloader updates have been completed.
10:13:18 PM Establishing VPN - Initiating connection...
10:13:19 PM Establishing VPN session...
10:13:21 PM Establishing VPN - Examining system...
10:13:21 PM Establishing VPN - Activating VPN adapter...
10:13:22 PM Establishing VPN - Configuring system...
10:13:22 PM Establishing VPN...
10:13:22 PM Connected to node.vps000.org
11:00:35 PM Reconnecting to node.vps000.org..
11:00:53 PM Disconnect in progress, please wait...
11:00:56 PM Ready to connect.
11:01:36 PM Contacting node.vps000.org
11:01:38 PM No valid certificates available for authentication.
11:01:53 PM User credentials entered.
11:02:01 PM Please respond to banner.
11:02:10 PM User accepted banner.
11:02:10 PM Establishing VPN session...
11:02:10 PM The AnyConnect Downloader is performing update checks...
11:02:10 PM Checking for profile updates...
11:02:10 PM Checking for product updates...
11:02:10 PM Checking for customization updates...
11:02:10 PM Performing any required updates...
11:02:10 PM The AnyConnect Downloader updates have been completed.
11:02:10 PM Establishing VPN - Initiating connection...
11:02:11 PM Establishing VPN session...
11:02:11 PM Establishing VPN - Examining system...
11:02:11 PM Establishing VPN - Activating VPN adapter...
11:02:12 PM Establishing VPN - Configuring system...
11:02:12 PM Establishing VPN...
11:02:12 PM Connected to node.vps000.org
11:25:16 PM Reconnecting to node.vps000.org..
11:32:33 PM Reconnecting to node.vps000.org..
11:39:37 PM Reconnecting to node.vps000.org..
11:39:55 PM Disconnect in progress, please wait...
11:39:58 PM Ready to connect.
2/14/2023
3:24:19 AM Contacting node.vps000.org
3:24:21 AM No valid certificates available for authentication.
3:24:58 AM User credentials entered.
3:25:23 AM User credentials entered.
3:25:34 AM Please respond to banner.
3:25:37 AM User accepted banner.
3:25:37 AM Establishing VPN session...
3:25:37 AM The AnyConnect Downloader is performing update checks...
3:25:37 AM Checking for profile updates...
3:25:37 AM Checking for product updates...
3:25:37 AM Checking for customization updates...
3:25:37 AM Performing any required updates...
3:25:37 AM The AnyConnect Downloader updates have been completed.
3:25:37 AM Establishing VPN - Initiating connection...
3:25:38 AM Establishing VPN session...
3:25:49 AM Establishing VPN - Examining system...
3:25:49 AM Establishing VPN - Activating VPN adapter...
3:25:49 AM Establishing VPN - Configuring system...
3:25:50 AM Establishing VPN...
3:25:50 AM Connected to node.vps000.org
3:43:00 AM Reconnecting to node.vps000.org..
3:44:34 AM Reconnecting to node.vps000.org..
3:48:11 AM Disconnect in progress, please wait...
3:48:14 AM Ready to connect.
5:47:46 AM Contacting node.vps000.org
5:47:47 AM No valid certificates available for authentication.
5:48:04 AM User credentials entered.
5:48:13 AM Please respond to banner.
5:48:15 AM User accepted banner.
5:48:15 AM Establishing VPN session...
5:48:15 AM The AnyConnect Downloader is performing update checks...
5:48:15 AM Checking for profile updates...
5:48:15 AM Checking for product updates...
5:48:15 AM Checking for customization updates...
5:48:15 AM Performing any required updates...
5:48:15 AM The AnyConnect Downloader updates have been completed.
5:48:15 AM Establishing VPN - Initiating connection...
5:48:16 AM Establishing VPN session...
5:48:16 AM Establishing VPN - Examining system...
5:48:16 AM Establishing VPN - Activating VPN adapter...
5:48:17 AM Establishing VPN - Configuring system...
5:48:17 AM Establishing VPN...
5:48:18 AM Connected to node.vps000.org
8:26:11 AM Reconnecting to node.vps000.org..
8:26:12 AM Reconnecting, waiting for network connectivity...
8:26:16 AM Reconnecting to node.vps000.org..
8:26:20 AM Reconnecting, waiting for network connectivity...
8:26:22 AM Reconnecting to node.vps000.org..
8:26:24 AM Establishing VPN - Examining system...
8:26:24 AM Establishing VPN - Activating VPN adapter...
8:26:24 AM Establishing VPN - Configuring system...
8:26:25 AM Establishing VPN...
8:26:25 AM Connected to node.vps000.org
11:47:23 AM Reconnecting to node.vps000.org..
11:47:23 AM Reconnecting, waiting for network connectivity...
11:47:24 AM Reconnecting to node.vps000.org..
11:47:29 AM Reconnecting to node.vps000.org..
11:47:30 AM Establishing VPN - Examining system...
11:47:30 AM Establishing VPN - Activating VPN adapter...
11:47:30 AM Establishing VPN - Configuring system...
11:47:31 AM Establishing VPN...
11:47:31 AM Connected to node.vps000.org

 

a very similar issue is already discussed and solution provided. here is the link for the post here and here 

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