ā10-12-2019 12:42 PM
hi
New Win10 upgrade from Win7 without data or application left on the new system. Install "anyconnect-win-4.1.04011-web-deploy-k9.exe" fail. Error: "there is a problem with this Windows Installer package. A program run of the setup did not finish as expected. Contact your support personnel or package vendor"
I can install it from Win 7 without problem "anyconnect-win-4.1.04011-web-deploy-k9.exe"
Apllication error: Product: Cisco AnyConnect Secure Mobility Client -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VACon64_ndis6_Install, location: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\VACon64.exe, command: -install "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\\vpnva-6.inf" VPNVA
Ran ifcleanup.x64 , reboot & reinstall still fail
Anyone can help? Also attached the Cisco Anyconnect error log for reference check.
ā10-13-2019 12:46 PM
Have you seen the solution provided by this website? https://www.tecklyfe.com/cisco-anyconnect-fails-install-upgrade-windows-10-anniversary-update/
Hope it helps
ā10-13-2019 08:20 PM
thanks for reply. I did not see the folder under "C:\Windows\System32\DriverStore\FileRepository\vpn..." even those, I have deleted all file name with vpn under that folder and restart PC will still get the same error message.
"Product: Cisco AnyConnect Secure Mobility Client -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VACon64_ndis6_Install, location: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\VACon64.exe, command: -install "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\\vpnva-6.inf" VPNVA "
This anyconnect exe can be install on win7 without problem.
Attached new cicso event log for reference
Thanks!!!
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