Cisco anyconnect mobility client linux not opening browser

[cayhorstmann]

I am using the Cisco Anyconnect Secure Mobility client on Ubuntu Linux 22.04. Until a few days ago, this worked fine. I started the client and was forwarded to my organization's SSO signon page, then I connected to the VPN.

As of today, the browser window no longer pops up!!! Even though the footer displays "Please complete the authentication process in the browser window". I tried changing the default browser, but it made no difference.

The version of the client is 4.10.06090.

Any ideas? Thanks!

[rmsys]

Where I work there are other 'vpns' and I found that only one has this problem.

All others open the window/popup to authenticate.

Very strange...

Ubuntu 20.04.6
Client 4.10.05111

[rmsys · Accepted solution]

A temporary solution was to use Firefox.

But, Firefox home need to be /usr/bin/firefox. If you made installation by SNAP, do you need to remove it.

If you want to clean everything related to Firefox follow this process:

sudo apt-get purge firefox
cd ;
sudo rm -rf .mozilla
cd /etc
sudo rm -rf firefox
cd /usr/lib/
sudo rm -rf firefox-addons

sudo apt install firefox

If not, just run:

sudo snap remove firefox
sudo apt install firefox

[cayhorstmann]

THANK YOU! That works. I am using Firefox Developer Edition (in part to avoid the snap), and I simply made a soft link from /usr/bin/firefox to the executable. For those who don't want to Firefox, try instead

sudo ln -s /usr/bin/xdg-open /usr/bin/firefox

This should cause vpnui to pop up your default browser. Hello Cisco--you could do that in the app!

[jesusagu]

Thank you, Worked for me using Ubuntu 20.04.5 LTS, Anyconnect 4.10.05111