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Cisco AnyConnect Secure Mobility Client 3.1.10010 -connection attempt has failed due to network or pc issue

mkoneya
Level 1
Level 1

My environment is Windows 10 Home edition, AnyConnect Secure Mobility Client v 3.1.100.

It is a new computer that came with McAfee LiveSafe - Internet Security installed by Dell Windows 10 image.   

Each time I try to connect to my organization's VPN,  I got the error that "connection attempt has failed due to network or pc issue" 

I have tried everything I can think of.   Someone from Cisco is assisting,  but they have not been able to find a resolution.

Any suggestions of what the issue is?    I am uninstalling McAffee now and reinstalling Cisco AnyConnect Secure Mobility Client

Thanks,

Mele

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