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Cisco AnyConnect Secure Mobility Client disconnects on OSX "Login Window"

ysuhail11
Level 1
Level 1

I am using Cisco AnyConnect Secure Mobility Client version 3.1.10010 to connect to a computer network from my OSX 10.9.5 desktop computer. After I log in, the VPN connection stays active. If, however I go to the "User Login Window" on the Mac (i.e., if I lock the screen), and go back in, the VPN has been disconnected. How do I ensure that the VPN stays active and, say file transfers continue if I step out for a while.

 

I can't find a way to configure it since there are only 4 options in Preferences:

Start VPN when AnyConnect is started

Minimize AnyConnect on VPN connect

Allow local (LAN) access when using VPN

Block connections to untrusted servers

1 Reply 1

stevew001111
Level 1
Level 1

I have a similar problem using 4.1.04011 though it does connect but disconnects after 5-10 minutes.

Here's the message history:

10/28/15

    5:03:17 AM    Ready to connect.

    5:03:17 AM    Contacting MFA PILOT.

    5:03:29 AM    User credentials entered.

    5:03:30 AM    Please respond to banner.

    5:03:31 AM    User accepted banner.

    5:03:31 AM    Establishing VPN session...

    5:03:31 AM    The AnyConnect Downloader is performing update checks...

    5:03:31 AM    Checking for profile updates...

    5:03:31 AM    Checking for customization updates...

    5:03:31 AM    Performing any required updates...

    5:03:31 AM    The AnyConnect Downloader updates have been completed.

    5:03:31 AM    Establishing VPN session...

    5:03:31 AM    Establishing VPN - Initiating connection...

    5:03:35 AM    Establishing VPN - Examining system...

    5:03:35 AM    Establishing VPN - Activating VPN adapter...

    5:03:35 AM    Establishing VPN - Configuring system...

    5:03:35 AM    Establishing VPN...

    5:03:35 AM    Connected to MFA PILOT.

    5:05:06 AM    Lost connection to VPN service. Reattaching...

    5:05:06 AM    VPN session ended.

    5:08:50 AM    Contacting MFA PILOT.

    5:09:04 AM    User credentials entered.

    5:09:04 AM    Please respond to banner.

    5:09:08 AM    User accepted banner.

    5:09:08 AM    Establishing VPN session...

    5:09:09 AM    The AnyConnect Downloader is performing update checks...

    5:09:09 AM    Checking for profile updates...

    5:09:09 AM    Checking for customization updates...

    5:09:09 AM    Performing any required updates...

    5:09:09 AM    The AnyConnect Downloader updates have been completed.

    5:09:09 AM    Establishing VPN session...

    5:09:09 AM    Establishing VPN - Initiating connection...

    5:09:12 AM    Establishing VPN - Examining system...

    5:09:12 AM    Establishing VPN - Activating VPN adapter...

    5:09:12 AM    Establishing VPN - Configuring system...

    5:09:13 AM    Establishing VPN...

    5:09:13 AM    Connected to MFA PILOT.

    5:15:08 AM    Lost connection to VPN service. Reattaching...

    5:15:08 AM    VPN session ended.

    5:16:24 AM    Contacting MFA PILOT.

    5:16:34 AM    User credentials entered.

    5:16:35 AM    Please respond to banner.

    5:16:36 AM    User accepted banner.

    5:16:36 AM    Establishing VPN session...

    5:16:36 AM    The AnyConnect Downloader is performing update checks...

    5:16:36 AM    Checking for profile updates...

    5:16:36 AM    Checking for customization updates...

    5:16:36 AM    Performing any required updates...

    5:16:36 AM    The AnyConnect Downloader updates have been completed.

    5:16:36 AM    Establishing VPN session...

    5:16:36 AM    Establishing VPN - Initiating connection...

    5:16:39 AM    Establishing VPN - Examining system...

    5:16:39 AM    Establishing VPN - Activating VPN adapter...

    5:16:39 AM    Establishing VPN - Configuring system...

    5:16:40 AM    Establishing VPN...

    5:16:40 AM    Connected to MFA PILOT.

    5:25:09 AM    Lost connection to VPN service. Reattaching...

    5:25:09 AM    VPN session ended.