Cisco Anyconnect - Stuck in "Disconnect in Progress"

[#1]

I'm using AnyConnect 4.3.05.  When the connection drops for some reason, Anyconnect gets stuck in "Disconnect in Progress" mode.  I cannot seem to find a way to kill the app without rebooting my computer.  Is there any way to fix this?  What task can I kill to terminate the program?

[Aditya Ganjoo]

Hi,

Does it happen with a wired or a wireless connection?

Also is it possible for you to upgrade a newer Anyconnect version and test?

Regards,

Aditya

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[#3]

Wireless is the only method I use.  The 4.3.05 is the latest approved corporate standard we have.  The issue also occurred with older versions.  Once the app tries to disconnect, I'm stuck.  Any changes to my network connection or trying to terminate the program in task manager has no effect.

[Aditya Ganjoo]

Hi Brian,

In that case you need to share the DART file.

Anyconnect DART logs:

https://supportforums.cisco.com/document/12747756/how-collect-dart-bundle-anyconnect

Regards,

Aditya

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