05-17-2016 10:08 PM - edited 02-21-2020 08:49 PM
Hi All,
I am facing the error "Failed to Load Preferences" when clicking the button "Connect" in Cisco AnyConnect Secure Mobility.
Below are the OS details & the version details of Cisco Anyconnect :
Cisco AnyConnect Secure Mobility : 4.2.01035
Windows 10 Home Single language
I tried with version 3.1.09013, still seeing the same error.
I am seeing various discussions about the same error, but they were reported against Windows 7/8. All those solutions does not help.
Kindly advise.
Thanks in advance.
05-18-2016 01:24 AM
Hi,
This might help:
https://answers.uillinois.edu/page.php?id=47207
Regards,
Ahmed
05-18-2016 01:32 AM
Thanks for your reply.
I visited that page some time earlier. "Section B" talks about Windows 7 & 8, but not about Windows 10.
Also, those steps did not help me either.
05-18-2016 01:50 AM
Have you tried uninstalling it completely and deleting the folder? Then installing it again...
I faced a different issue with Windows 10 where I was able to connect without any problem but when I disconnect all my network connections (LAN/WiFi) would not work. I had to reboot my laptop every time I disconnect which was a pain. Got it fixed by updating the network card drivers for both and BIOS drivers.
Regards,
Ahmed
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