Cisco Secure Client Management

[Philip D'Ath]

What is the process to register new clients with the Cisco Secure Client cloud management platform, located here:
https://secure-client.apjc.security.cisco.com/

This used to be part of SecureX (which went EOL).  This is the seperate client management that was spun out of it.  I can manage all my existing clients using it fine, I just can't figure out how to register new clients to use it.

Specifically, I use this platform to manage AnyConnect profiles and Secure Client versions.

[Marvin Rhoads]

@Philip D'Ath you should be able to download the network installer from your Deployment page. That *should" include the Cloud Management installer with associated profile to tie it into your deployment.

I just tried it myself and, while it installed OK, I did not see the client show up in my client management page in the web portal. I'm not sure if I need to wait until the scheduled check-in or if there's a bug in the installer. I did not see it create a CM directory in the C:\ProgramData\Cisco\Cisco Secure Client folder as I would have expected.

[Philip D'Ath]

When I say client, I mean "ABC Ltd".  What is the process to register new customers/businesses in the web portal.  Once they are registered you can create a profile and download the network installer.

[Marvin Rhoads]

Ah OK - I understand the question now.

I think it may require a TAC request to provision a new "Organization" as the systems calls that. I've inquired with Cisco and will let you know what I find out.

Meanwhile the endpoint that I registered yesterday did eventually show up in my portal. It appears to take a couple of hours to check in (or maybe a reboot).