09-03-2024 03:53 AM
What is the process to register new clients with the Cisco Secure Client cloud management platform, located here:
https://secure-client.apjc.security.cisco.com/
This used to be part of SecureX (which went EOL). This is the seperate client management that was spun out of it. I can manage all my existing clients using it fine, I just can't figure out how to register new clients to use it.
Specifically, I use this platform to manage AnyConnect profiles and Secure Client versions.
09-04-2024 09:12 AM
@Philip D'Ath you should be able to download the network installer from your Deployment page. That *should" include the Cloud Management installer with associated profile to tie it into your deployment.
I just tried it myself and, while it installed OK, I did not see the client show up in my client management page in the web portal. I'm not sure if I need to wait until the scheduled check-in or if there's a bug in the installer. I did not see it create a CM directory in the C:\ProgramData\Cisco\Cisco Secure Client folder as I would have expected.
09-04-2024 12:34 PM
When I say client, I mean "ABC Ltd". What is the process to register new customers/businesses in the web portal. Once they are registered you can create a profile and download the network installer.
09-05-2024 07:34 AM
Ah OK - I understand the question now.
I think it may require a TAC request to provision a new "Organization" as the systems calls that. I've inquired with Cisco and will let you know what I find out.
Meanwhile the endpoint that I registered yesterday did eventually show up in my portal. It appears to take a couple of hours to check in (or maybe a reboot).
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