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Cisco systems VPN client 5.0.07.0410 reports Gina.dll error

Hi,

On our network we have more than 500 laptops (and member of our domain) with Windows XP Professional installed; on top of this we have installed the Cisco Systems VPN Client 5.0.07.0410, so the users have remote access to our network.

But... we are getting more and more errors from users that they get this error:

invalid gina-dll chain - infinite loop Loading standard gina-dll

We have tried to reinstall the VPN client, but to no avail, the users still gets the error.

What can we do to eliminate this error on our laptops?

Kind regards,

Carl-Marius

4 Replies 4

Marcin Latosiewicz
Cisco Employee
Cisco Employee

Carl-Marius,

Are those machines matching from windows update whenever they want?Maybe a recent patch from microsoft or update to antivirus software?

The error you have... well let's just say that last reference to it in our database is from 2002 ...

As first step I would take a affected PC and disable all firewall/antivirus features and try to boot up and check event logs if falure still occurs.

Marcin