Hi, We are currently running Cisco Unified Communication - System version 7.0.1.11000-2 and Cisco Unity 4.2 and Cisco Unified Contact Center Express 7.0(1) . I am wondering... Does there a tool that can simulate a phone call from a number and to another number? The reason for this is that I would like to see why my phone sometimes acts strangely and it could be interesting to see what happens, if it was possible to trace the route and what happens during the call. I would like as much information's as possible about the call. Kind regards, Carl-Marius ... View more

Hi, In our Cisco Unified Communication 7.0 installation, I have begun a project to release some licenses by deleting the physical phones that have the "unknown" status in the IP-address field. I do the same thing with the ATA-units with the "unknown" status in the IP-address field. Now I wonder... what about the phone number in the Call-Manager? Do they count a license in any way? Or are they for free as the end-users? Kind regards, Carl-Marius ... View more

Hi, In our Cisco Unified Communications Manager 7.0.1.11000-2 installation, I have just tried to make a Cisco IP Communicator 7.0.3.3 phone work. I have taken the phone number from my Cisco IP Phone (with the phone number 1595) and installed and configured a Cisco IP Communicator phone instead (with the phone number 6651478). Now I have renamed my old 1595 number to 15951, and renamed the 6651478 number to 1595. In this way the new Cisco IP Communicator phone should have my old number and I should be able to use it as the physical 7940 Series phone. If I make a call inside our network, it works fine and if I make a call from my mobile telephone to the 1595 number it also works fine. But if I tried to call my mobile telephone from my Cisco IP Communicator agent, I only get a strange continuous sound (a sort of triad). I have attached the configuration settings of my 1595 phone. What am I doing something wrong? If I afterwards change the 1595 number to 6651478 and the 15951 to 1595, it works fine again, and I can call my mobile telephone. Kind regards, Carl-Marius ... View more