Cisco VPN Client 5.0.7

[virdavindersingh]

Does this support Vista 64x OS ? if yes , how can i download this software ?

thanks

[andamani]

Hi,

For 64 bit machine. you can download by the following path:

www.cisco.com > Products > Security > Virtual Private Networks (VPN) > Cisco VPN Clients > Cisco VPN Client > Cisco VPN Client v5.x > VPN Client Software > All Releases > 5.0.07.0290 >  vpnclient-winx64-msi-5.0.07.0290-k9.exe.

Regards,

Anisha

[virdavindersingh]

everytime i try doing so ..i get the following notification :

To Download this software, you must have a valid Technical Support Services Agreement associated to your Cisco.com user ID.

i dont have a valid technical support service agreement . how can i proceed ?

thanks

[andamani]

Hi Vir,

You should have a valid software download contract associated with your CCO Id.

Please call the entitlement team and get it fixed.

Regards,
Anisha

[virdavindersingh]

hi ,

whom do we refer to as Entitlement team ?

thanks

[andamani]

Hi Vir,

Entitlement team is a seperate team dedicated for the contracts, association of contracts with the CCO Id etc.

Following link will help in opening a case with entitlement team and the issue fixed:

http://www.cisco.com/en/US/partner/support/tsd_cisco_worldwide_contacts.html#numbers

Regards,

Anisha

[virdavindersingh]

Hi ,

below mentioned hyperlink seems to be broken or access denied . dont have any service contract number to register . is there any other way of downloading the software ?

appriciate your support .

thanks

Vir

[andamani]

Hi Vir,

One needs to have a valid software download associated with CCO Id to download software.

Please open a ticket with entitlement team.

You can find the number from below:

www.cisco.com > Support > All Support > Email or phone technical Support (right hand side panel on web page)

Regards,
Anisha

[virdavindersingh]

Will open up ticket as directed .Thankyou for the support !

regards,

Vir