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Cisco VPN Client Blue Screen Windows Vista

AQUALUNGAMERICA
Level 1
Level 1

I am using Cisco Client IPSec VPN version 5.0.07.0410. Installed on a Windows Vista operating system. Blue screen in Windows occurs after I have entered userid and password. Can anyone shed any light on this? I know that Cisco operates fine with XP and Windows 7 but has had issues with Vista?

Thank you

Carlos                  

1 Accepted Solution

Accepted Solutions

Andrew Phirsov
Level 7
Level 7

It probably has smth to do with firewall of vpnclient (system32/vsdata.dll, vsdatant.dll) conflicting with another firewall, installed on your vista PC. Probably killing vsdata (if it's there) will solve the problem.

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2 Replies 2

Andrew Phirsov
Level 7
Level 7

It probably has smth to do with firewall of vpnclient (system32/vsdata.dll, vsdatant.dll) conflicting with another firewall, installed on your vista PC. Probably killing vsdata (if it's there) will solve the problem.

Andrew,

             Thank you. As soon as we upgraded Vista to SP2, it worked. The issue was with the OS not having the proper updates to interact with the Cisco VPN client.

Appreciate all the support.

Carlos