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Cisco VPN

jnpeanuts
Level 1
Level 1

I loaded the Cisco vpn client/dialer on a Doctors laptop. He as windows xp with service pack 2. The vpn dialer will not connect at all. I have installed this on many other machines and it works fine. Even when I dissable his firewall or check the UDP port 62515 it still will not connect. Does anyone have any idea why?

Justin

3 Replies 3

ehirsel
Level 6
Level 6

What version of the vpn client are you using?

How is the client configured to connect to the remote gateway? NAT-T, either over tcp or udp?

One item of interest is to enable logging and set the logging level for IKE to 3 and see what debug messages on the client are generated.

Let me know what you find.

blackey
Level 1
Level 1

Also when you say you disabled the firewall, which one?. The generic XP SP2 one or a second client side one, a hardware one?. The generic firewall running under another like zonelabs will sneak up on you every time.

dcourtier
Level 1
Level 1

Not sure about your particular problem, but I came across this discussion while looking into another VPN problem this morning. Hope it helps...

see:

http://www.peterprovost.org/archive/2004/08/12/1754.aspx